Overview:
This role will provide 24 by 7 support for all monitoring of IT related systems, including holidays and weekends for Operations Support Staff members.

Responsibilities:

• Monitor all components of the IT infrastructure; networks, servers, hardware, applications and associated jobs in a 24 hour, 7-day environment.
• Real time alert analysis, prioritization, troubleshooting, notification, escalation management, incident handling and problem resolution of events threatening any aspect of the IT infrastructure
• Pro-active maintenance and governance over the health of IT systems and infrastructure to ensure that all application and systems availability targets are met.
• Assume complete event ownership through to resolution and reporting.
• Provide first and second level help desk support for all IT related technical problems and services.
• Guideless senior technicians and staff in the performance of their tasks.
• Plan, design and engineer solutions and projects to be implemented within the section.
• Installation of Monitoring agent.
• Monitor capacity level.
• Create Reports.
• Interact with Storage, Server, Database, VM teams
• Review all system events log.
• Check for configuration errors, including verification of system software.
• Check usage levels.
• Check for runaway processes.
• Configure Oracle Database Alerts.
• Configure SQL Database Alerts.

Qualifications:

• • Bachelor’s degree
• • Proficiency in Monitoring Systems

Please send references with application.

Note: All positions must be paid, including internship positions.

Job Types: Full-time, Contract

Pay: $80,000.00 - $130,000.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekends as needed

Application Question(s):

• What is your salary requirements?
• Do you require sponsorship either now or in the future?

Ability to Relocate:

• New York, NY: Relocate before starting work (Required)

Work Location: In person