Accountability: Operations Manager I (Assistant Manager) must oversee tasks of various departments’ operating processes within the operations. Support and provide feedback to Division Manager regarding safety, staffing, customer, employee, and facility needs. Provides training to team members to increase skills and provides backup to multiple departments as needed. Provide performance feedback through coaching and monitoring to all employees. Perform audits on various operations and evaluate processes as required. Ability to rotate between working days, nights, or mid shifts including weekends as scheduled or as needed to be directed by management. Accept and demonstrate corrective criticism as well as enforce accountability to employees of policies and procedures. Ensure the overall operations meet the company and customer safety and compliance ratings.

Responsibilities:

Ensure operations are driving a Safety-First Culture.

Ensure and Audit working conditions are safe, and proper PPE is being used as required before starting any work and throughout the shift.

Safely drive both non-commercial company vehicles and new automobiles without causing damage.

Create, develop, update SOPs and track ensuring proper training and documentation is being used onsite and via RJC University

Emphasize customer first behavior with team members.

Assist in problem solving and countermeasures to ensure complete customer satisfaction.

Establish and oversee programs for the maintenance and repair of all vehicles, machinery, and equipment used within the division.

Audits Facility, Fleet, Equipment Housekeeping to ensure Look Good Standards and Policies are met.

Ensure the division has well-maintained operable non-capital equipment such as specialty tools, communications equipment, office equipment, and supplies.

Monitor daily operations and troubleshoot issues that impact efficient operation.

Provide management with the feedback necessary to continuously improve operating activities.

Ensure team members are safely adhering to proper procedures.

Analyze and identify all performance-related issues and ensure appropriate steps are taken to prevent loss, damage, or poor performance.

Practice good co-worker relations on-site to ensure a compassionate and efficient work environment.

Enforce work safety and conduct rules, while ensuring proper implementation of effective disciplinary procedures.

Other duties as assigned by the Manager.

Specialized or Technical Knowledge, or Education and Experience:

Knowledge of vehicle and equipment safety.

Knowledge of record-keeping system (Input driver identification number/scanning new vehicle).

Knowledge of OSHA, AAR in addition to Company and Customer Safety Policies and Procedures.

Knowledge of Divisional, manpower, and equipment capabilities.

Knowledge of Company Intranet (Employee Depot).

Knowledge of Company Housekeeping Guidelines.

Ensure compliance with established HR Policies and Guidelines.

The ability to perform duties, when given general direction with limited discretion.

Demonstrated ability to develop teamwork and work with all personnel levels to achieve operational objectives. Must be able to effectively communicate with team members along with internal and external customers.

Follow company guidelines for achieving and maintaining a clean and safe work environment.

Ensure compliance with appropriate training for all employees under their direct supervision.

Basic computer data entry and retrieval skills (Microsoft Word and Excel).

Basic business, math, oral, and writing skills.

Excellent oral and written communication skills.

Excellent customer service skills.

Physical Requirements:

Able to perform physically strenuous work.

The requirements of this position involve extended periods of strenuous physical activity under various field and weather conditions.

Self-motivated with good communication skills.

Applicant must be able to lift, carry, stand, walk on uneven surfaces, manually manipulate, grasp, reach out, climb, kneel, bend, twist, and push/pull within confined spaces.

Travel and other duties are required as needed or as assigned.

Able to lift and carry objects weighing up to 80 lbs.

Able to push and pull with up to 150 lbs. of force

Travel as needed with 24/365 availability

Environmental Conditions: May perform duties in outside, job-site environments, in and around moving locomotives, railcars, vehicles, and equipment as well as inside office environments. Frequent exposure to weather elements travels as needed and appropriate PPE is required for job site and for site visits. Work is performed indoors and outdoors in varying types of environmental conditions.

Major or Unusual Problems: Development of expanded customer base for switching services. Maintenance of teamwork within automotive operations and with the company and corporate groups. Achieving timely and expedited deliveries to customers often in situations beyond the control of the switching operation.

Job Dimensions: Manages subunit of switching operations within a company of 1–100 employees depending on volume demands.

Benefits: R.J. Corman Railroad Group, LLC is committed to providing its full-time employees and their families with quality benefits. R.J. Corman offers the following:

Medical, Dental, Vision insurance (immediate eligibility starting day one of employment)

Company paid life insurance

Voluntary life insurance, voluntary short-term disability, voluntary long term disability, voluntary accident insurance, voluntary hospital indemnity insurance

Voluntary identity theft protection

Flexible spending account benefits

Paid maternity leave

8 paid holidays

Paid time off (accrual starts day one of employment)

Employee Assistance Program

401K retirement savings plan

Work boot allowance

Employee referral program

Annual tickets to My Old KY Dinner Train

R.J. Corman Railroad is an Equal Employment Opportunity (EEO) and Affirmative Action employer that is committed to a safe and drug free workplace. R.J. Corman performs pre-employment criminal background checks and substance abuse testing which includes a urine drug test to detect the presence of illegal drugs. We appreciate your cooperation in keeping R.J. Corman a safe and drug free company.