R. C. TWAY COMPANY, LLC Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. This position is responsible for coordinating the KTSV Quality processes. Direct responsibilities encompass interacting with Customers on any Quality and Warranty items as well as full oversight of the ISO Certification process. The incumbent will also work with the Engineering and Production Teams to assist with implementation of all Customer specific Work Orders, Quality Plans, Acceptance Test Plans, etc. to assure full compliance with Customer quality expectations for each Job. Position Key Accountabilities: Maintain the ISO Quality Manual, Quality Procedures and Forms so they are all current and represent the “say what we do, do what we say and prove it” ISO culture. Pursue a Continuous Improvement philosophy by providing input to Production, Engineering and Purchasing regarding quality related improvement opportunities. Support the Sales and Engineering Teams by providing the appropriate Quality input for each project/job. Assure the proper Quality oversight, input and support is provided to the Production Department. Acts as a customer/supplier liaison on quality related matters. Participates in product and process development and improvement reviews. Implements, monitors and assesses product performance, using statistical techniques, as required, and ensures the generation of required reports in a timely basis. Independently seek, identify, & document continuous improvement (CI) opportunities throughout the plant Provide leadership and direction to direct report(s) Fundamental Irreplaceable Behavior Values: Interpersonal Skills: Easy to get along with; Treats all people with dignity and respect ; displays kindness; shows interest in others; gives others appreciation and encouragement; common courtesy; Always approachable; never rude; Aware of and sensitive to what other people are feeling; Is at ease with people at all levels; Does not belittle the opinions or work of other people, regardless of their status or position; Deals effectively with a diverse workforce; Demonstrates a high degree of “emotional intelligence”; Truly values and genuinely likes people; Treats others with respect and as important person; Is unselfish and meets the legitimate needs of others; Serves others. Ethics and Integrity: Admits mistakes in spite of the potential for negative consequences; Presents unpleasant or disagreeable facts in an appropriate manner; Keeps promises; meets goals and deadlines; Avoids situations and associations that could be considered inappropriate; Honest in all dealings; Upholds and models organization’s values; Does what you say you will do; Is forgiving when wronged. Business Demeanor / Temperament: Displays a positive attitude and optimism about the work to be done, the people he or she works with, customers, management, and company policies; Has a constructive sense of humor; Maintains a calm temperament and pleasant demeanor; Shows self-control; Doesn’t spread gossip or rumors; Acts as a positive influence on others; Is courteous, patient, cooperative, and helpful; Is humble, never boastful or arrogant. Accountability: Accepts personal responsibility for the quality and timeliness of his/her work; Acknowledges and corrects mistakes; Doesn’t make excuses or blame others for errors or problems; Carries his/her fair share of the workload; Does what he/she commits to doing. Excellent Performance Outcomes for 2024: Fully participate and Lead internal and External ISO audits to ensure continued certification. Review and implement appropriate ISO Action List items for corrective action. Lead Monthly reporting meetings and close loop between field product warranty and corrective action during production. Requirements: 4 year degree 5 years experience in Quality Custom manufacturing experience a plus Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying. With more than 100 autonomous manufacturing and service businesses, Marmon Holdings, Inc. may be the biggest company you’ve never heard of. Part of Berkshire Hathaway Inc., Marmon is a global industrial organization comprising 11 diverse groups with 20,000-plus employees and $10 billion in annual revenue. As leaders in every industry we serve, Marmon companies have earned a great degree of independence. And our people thrive on an entrepreneurial spirit. At the same time, our group structure gives every Marmon company access to the expertise of other Marmon companies serving the same or related markets and customers – all with the support of the entire Marmon organization. Working together, we become something more than the sum of our parts. We become the most reliable solution provider for a broad range of industries and customers worldwide. In every case, Marmon’s success is due to our people. People with talent, drive and high ethical standards. People who are following their passions and building their careers across Marmon. Want to learn and perfect your craft? Want to sharpen your skills while helping to solve challenges for our customers and our world? Looking for a chance to grow within – or perhaps outside – your field? Find a Marmon company that matches your passion. And see what you can do with the support of a team that values your contribution.