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Noe's Ark Animal Hospital has an opportunity for a
Lead Customer Service Representative to join our team!
We have assembled an amazing veterinary health care team committed to providing exceptional client service and veterinary health care. Our team displays an unrivaled commitment to our clients through continuing education, technological advances in veterinary medicine and service, and most importantly, administering compassionate care to all pets and their owners entrusted to us.
Noes Ark Animal Hospital has been serving the Mesa, AZ community for more than 24 years. By bringing our experience, knowledge, and compassion to work with us every day, we hope to give every pet parent and their furry family members many enjoyable and healthy years together.
Location: 717 N Lindsay Road, Mesa, AZ 85213
Shift Details: This is a full- time position (30 hours/week).
Pay Range: $18.00 - $21.00/hour (based on experience)
What We Offer:
???? A dynamic and supportive team environment where collaboration and compassion are valued.
???? Opportunities for growth and advancement within our rapidly expanding practice.
???? Get the work-life balance you deserve with a great schedule
???? Competitive compensation and benefits package, including medical, dental, and vision coverage.
???? 401K plan with company match
Job Summary: The Lead Customer Service Representative (CSR) focuses on client service and excellent communication. The Lead CSR is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Lead CSR must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Lead CSR will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities:How you'll make an impact:
Required Knowledge, Skills and Abilities:
We put people first and never compromise on our values.
Apply today for immediate consideration!
Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Full Time
$48k-61k (estimate)
04/30/2024
05/19/2024
noesark.com
MESA, AZ
50 - 100
1991
Private
BRUCE NOE DVM
$10M - $50M
The following is the career advancement route for Lead Customer Service Representative (Lead Receptionist) positions, which can be used as a reference in future career path planning. As a Lead Customer Service Representative (Lead Receptionist), it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead Customer Service Representative (Lead Receptionist). You can explore the career advancement for a Lead Customer Service Representative (Lead Receptionist) below and select your interested title to get hiring information.
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A lead customer service representative handles escalation and evaluates team member's performance.
02/22/2022: Provo, UT
Give constant direction to team members to ensure that all customer inquiries are rightfully attended to on time and in the best way possible to give them satisfaction.
03/07/2022: Lancaster, PA
They also make provision for a change of mode of operation when the existing one isn’t yielding maximum results.
01/19/2022: Ventura, CA
Give detailed statistical feedback on performance of team members to the management for staff evaluation and reward purposes.
03/21/2022: Anaheim, CA
Create better modes of operations to make customer service easier for both team members and customers.
02/06/2022: Wilmington, DE
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Develop a customer loyalty program.
03/30/2022: Kansas City, KS
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01/19/2022: Boise, ID
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02/15/2022: Passaic, NJ
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