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Quincy Asian Resources is Hiring a Bilingual Outreach Coordinator Near Queens, NY

Bilingual Outreach Coordinator
QARI (Quincy Asian Resources, Inc.) is a not-for-profit social service organization with a
mission to foster and improve the social, cultural, economic, and civic lives of immigrants and
their families. Through collaborations and partnerships, QARI provides culturally competent
services, such as workforce development, adult education programs, youth development, and
cultural events as well as information and referrals to public or other community partners. QARI
prides itself as a leader in providing social solutions to all immigrants and is committed to paving
innovative ways to connect with people. QARI is headquartered in Quincy, MA with operations
in New York City, NY and Providence, RI.
Under the direction of the NYC Manager of Programs & Services, the Outreach Coordinator will
support outreach and community engagement, assist with translation services, and provide
information and referral services to clients onsite at QARI’s outreach events, by phone, and
virtually on Zoom. The Coordinator will also help identify key stories and trends in client needs
to help the Manager develop new services and pathways to support the immigrant community.
S/He must be organized, maintain accountability, and be creative and responsive to identify
client needs and recommend innovative ways to address them. This includes reporting metrics
and data on program effectiveness and efficiency to maximize QARI’s impact and support
clients in a timely manner. The Coordinator must be a strong communicator, eager and willing to
learn about the community and engage with clients and partners directly and in group settings.
S/He will be proactive for outreach, marketing, and recruitment to deliver a client centered
experience and recognize that every day is an opportunity to ensure our immigrant clients
succeed and grow.
FLSA Status: Non-Exempt
Hours/Week Category: Full Time
Reports To: NYC Manager, Program & Services
Location: Brooklyn and/or Queens, NY
Responsibilities:

  • Assist clients with exceptional services including but not limited to filling out applications
and forms, translating documents, helping to draft letters, and more.
  • Provide translation and social services to clients onsite at mobile markets, food pantries,
health centers, and other partner sites, primarily in Queens (Flushing, Queensbridge)
and Brooklyn (Downtown, Bed-Stuy, Sunset Park).
  • Research and identify new program areas and community partners to address client
needs.
  • Support communication, outreach and grow awareness about QARI programs and
services through social media, newsletters, and other tools.
  • Lead a monthly storytelling initiative to highlight a client via social media and other
outreach channels to help demonstrate QARI’s programs.
  • Educate clients and partners about QARI’s integrated services model and mission.
Build positive relationships and confidence with clients including providing direct
navigation, referrals, and other support as needed. Support and empower clients by finding effective solutions to problems/issues.
  • Build strong relationships and confidence with community partners, including community
organizations, health centers, schools, workforce partners, and others.
  • Ensure all client profiles and data are entered into the Salesforce systems, and support
program evaluation and outcome tracking.
  • Coordinate with the QARI team regularly to ensure clients are supported and all needs

are responded to in a timely manner, including regular check-ins with supervisor and
team members.

  • Additional duties as assigned.
Skills & Qualifications:
  • Required bilingual candidate, including oral and written proficiency, in English and
Mandarin and/or Cantonese.
  • Bachelor’s degree or equivalent, preferred in social work, mental health, or counseling.
Additional work experience may be substituted for a degree.
  • Demonstrated sensitivity to and understanding of the diverse socioeconomic, cultural,
and ethnic background of the community served.
  • Excellent communication skills, responsiveness, and willingness to support clients in
need.
  • Experience building strong community relationships with clients, partner organizations,
vendors, sponsors, etc.
  • Working knowledge of GSuite (Gmail, Google Meet and Drive) and Salesforce.
  • Maintains reliable form of transportation and/or valid driver’s license including ability and

willingness to travel.
Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Interested applicants should submit their cover letter and resume to Human Resources at
hr@quincyasianresources.org and emilycanner@quincyasianresources.org
Company website: www.qariusa.org

Job Summary

JOB TYPE

Full Time

SALARY

$58k-77k (estimate)

POST DATE

05/08/2023

EXPIRATION DATE

05/10/2024

WEBSITE

quincyasianresources.org

HEADQUARTERS

Quincy, MA

SIZE

50 - 100

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