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Get ready to dive into the thrilling world of technology as an IT Field Technician at Quick Quack! We're on the lookout for a tech-savvy superstar who can maintain IT equipment across our Quick Quack locations and install cutting-edge systems and hardware at our exciting new sites.
As a member of our Field Tech team, you'll be at the forefront of Quick Quack's incident management process. You'll ensure that our internal service level agreement (SLA) requirements are not only met but exceeded on a regular basis. How? By swiftly responding to submitted incidents, conducting field audits, and successfully completing assigned IT projects. We rely on you to keep our operations running smoothly!
But wait, there's more! With Quick Quack's ambitious plans for growth in the upcoming years, your role will be even more crucial. You'll take charge of installing state-of-the-art equipment at new store locations, following our departmental standards and setting the stage for our continued success.
If you're ready to unleash your technical prowess, be part of a dynamic team, and make a real impact on Quick Quack's journey, then this is the opportunity you've been waiting for. Join us in this exhilarating adventure and let's revolutionize the IT landscape together!
Essential Duties and Responsibilities (Other Duties may be assigned to meet business needs):
· Work in a highly collaborative team environment with an open communication culture
· Help identify systemic problems and work with engineering to create solutions
· Communicate clearly with non-technical team members and train as needed
· Install wash site network system including running cable, terminating connections, equipment installation, wireless tuning, network configuration, and optimization
· Administer, setup and install point of sale hardware and software
· Test and configure PC software and maintain and repair hardware and peripheral devices
· Administer software deployments on mobile platform (Apple iPad)
· Organize and schedule hardware upgrades and maintenance
· Ensure that installations are performed according to specs, budget and time requirements
· Ensure that stores are maintained to Quick Quack standards in all regions
· Track hardware inventory, and ensure replacements are made as necessary
· Create technical and non-technical documentation to assist in managing and supporting IT systems.
· Communicate updates to operations leaders.
· Participate in a weekly on call rotation for emergency repairs.
· Dispatch or coordinate with team to facilitate emergency repairs.
· Other Duties may be assigned to meet business needs.
Qualifications and Requirements:
· Great problem solving skills
· Excellent communication skills
· Customer-oriented and cool-tempered
· 1-2 years experience installing computer and networking equipment
· Self-motivated and organized individual
· Proficient with all versions of Windows
· Knowledge of LAN/WAN networks, TCP/IP protocols, general network technologies, & ethernet wiring standards
· Ability to work high energy team environment
· Outstanding diagnostic, problem solving, and analytical skills
· Good understanding of computer systems, mobile devices and other tech products
· Ability to diagnose and resolve intermediate technical issues
· High school diploma or equivalent
· As driving a company vehicle between our stores is a regular activity, the person is expected to have a valid state driver’s license and maintain a clean driving record.
Work Environment and Physical Demands:
Person will work in varying conditions from inside a conditioned office environment to near loud car wash equipment to outdoors in the sun. The person may be expected to lift up to 50 lbs or more with assistance. Person will be expected to frequently use a ladder to install out of reach items. Given the dispersed regions the person is expected to oversee, regular travel is expected and may reach upwards of 30% of the scheduled time. During peak times, travel may exceed 30%.
Company Background
Quick Quack Car Wash is changing the game with over 190 locations in the western US! From being named "the Innovative" car wash in the industry to being recognized for our eco-friendly practices, we're leading the pack.
At Quick Quack, we've created a dynamic and talented team who lives and breathes our values:
Job Type: Full-time
Salary: $65,000.00 - $75,000.00 per year
Benefits:
Schedule:
Work Location: On the road
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
Experience level:
Schedule:
Work Location: In person
Full Time
Consumer Services
$55k-68k (estimate)
01/19/2024
04/25/2024
dontdrivedirty.com
ROSEVILLE, CA
200 - 500
2004
Private
JASON JOHNSON
$10M - $50M
Consumer Services
Quick Quack providescar wash and glass repair service in California.
The job skills required for IT Field Technician include Installation, Problem Solving, Commitment, Leadership, Communication Skills, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Field Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Field Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Field Technician positions, which can be used as a reference in future career path planning. As an IT Field Technician, it can be promoted into senior positions as a Field Service Representative - Copy Machines that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Field Technician. You can explore the career advancement for an IT Field Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Field Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Field Technician for your reference.
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