Overview

Sales Support Coordinator - Clifton, NJ - Monday to Friday 9:00AM-5:30PMFacilitate smooth client set up process to ensure accuracy, efficiency, and client satisfaction. Support field sales; designed to increase the field representatives’ client interactions

Responsibilities

•  Acts as support for Commercial Sales Representatives; submits and monitors progress of incoming requests associated with both existing and new business. 
• Obtain any missing information required to complete the entry of data required for the start-up of new accounts including demographic information, pricing, credit history, connectivity requests, supply orders, custom profiles, client defined reflex requests, agreements, custom requisitions, and phlebotomy services. 
• QC entry into lab and billing system for all new accounts.
• Create & maintain client files for audit purposes 
• Monitor approval turnaround time for new client start-up process, request any additional data required to obtain approval and communicate status to commercial sales representatives. 
• Facilitate and process demographic, pricing, connectivity requests and billing adjustments for existing customers submitted by Commercial Sales to increase the productivity of the commercial sales representatives. 
• Assist Customer Solutions Specialist in the process of new account set up and onboarding. 

Qualifications

QUALIFICATIONS

Required Work Experience:

2-3 years technical, billing, or customer support experience 

Preferred Work Experience:

N/A

Physical and Mental Requirements:

N/A

Knowledge:

N/A

Skills:

• Strong PC skills including Excel, Word, Power Point, and Access 
• Strong communication skills 
• Solid organizational skills 
• Team Player 
• Customer Focused 
• Action Oriented 
• Attention to Detail 
• Ethics and Values 
• Functional Technical Skills 
• Perseverance 

EDUCATION Bachelor’s DegreeHigh School Diploma or Equivalent(Required)LICENSECERTIFICATIONS

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

2024-61109

EEO

Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.