You haven't searched anything yet.
Customer Services Representative I - Denver, CO - 8:00 AM - 5:00 PM
Answers and resolves telephone inquiries/requests initiated by customers or prospective customers in a prompt, accurate and courteous manner.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
QUALIFICATIONS
Required Work Experience:
N/A
Preferred Work Experience:
One (1) to two (2) years of customer service and/or related health care experience preferred. Previous medical or clinical laboratory background preferred.
Physical and Mental Requirements:
Knowledge:
Skills:
EDUCATION High School Diploma or Equivalent(Required)LICENSECERTIFICATIONS
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
2024-53887
Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.
Full Time
Ancillary Healthcare
$36k-45k (estimate)
01/11/2024
04/03/2024
questdiagnostics.com
SECAUCUS, NJ
15,000 - 50,000
1967
STEPHEN H RUSCKOWSKI
$5B - $10B
Ancillary Healthcare
We are the worlds leading provider of diagnostic testing services with a medical and scientific staff of approximately 900 MDs and PhDs, an extensive network of convenient patient locations and laboratories and a range of complementary diagnostic products. Our advanced health information technology solutions enable better healthcare decisions today, and our support of clinical trials is helping to find the cures of tomorrow. Quest Diagnostics is driven to discover and deliver diagnostic insights and innovations that help to improve human health. Athena Diagnostics is a leader in diagnostic tes...ting for neurological diseases. Our team at Athena Diagnostics develops and offers innovative tests for Alzheimer's disease, spinal muscular atrophy and other neuromuscular and developmental disorders.
More
Show less
The job skills required for Customer Services Representative I include Customer Service, Communication Skills, Life Insurance, Listening, Organizational Skills, Health Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Services Representative I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Services Representative I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Services Representative I positions, which can be used as a reference in future career path planning. As a Customer Services Representative I, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Services Representative I. You can explore the career advancement for a Customer Services Representative I below and select your interested title to get hiring information.
If you are interested in becoming a Customer Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Services Representative job description and responsibilities
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/18/2022: Albany, GA
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
02/01/2022: Columbus, MS
Customer Services Representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
02/23/2022: Huntsville, AL
A great customer support representative knows how to relate to anybody, but they’re especially good with frustrated people.
03/28/2022: Springfield, OH
Responding to questions with positive language can greatly affect how the customer hears the response.
04/04/2022: Roanoke, VA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Services Representative jobs
Have a clear escalation pathway.
04/07/2022: Fayetteville, AR
Listen, understand and take action.
03/18/2022: Anchorage, AK
Understand the customer’s expectations.
04/04/2022: Virginia Beach, VA
Listen attentively and actively.
04/18/2022: Birmingham, AL
Become a customer advocate and a brand ambassador.
03/13/2022: Pittsfield, MA
Step 3: View the best colleges and universities for Customer Services Representative.