Overview

Diagnostic Laboratory of Oklahoma- Oklahoma City, OK Monday-Friday 8am-4:30pm

Main Duties:

• Analyze data to ensure all billing information is complete and accurate.
• Knowledge of ABN’s.
• Previous experience with obtaining prior authorizations.
• Follow up on inquiries from patients, as needed.
• Distribution of departmental mail.
• Provide excellent customer service.
• Completion of training needed to become signed off on data entry requirements.
• Learn the billing front end system & become aware of all systems involving the billing function.
• Visit at least one other area/ department to gain knowledge of their processes/procedures & how each affect the other.
• Begin assisting with 135 follow up.
• Accurate data entry to include typing 50 WPM.
• Additional responsibilities, as needed.

Responsibilities

Required Knowledge:

• Data entry- accurate and 50 WPM.
• Good computer skills and ability to adapt to using multiple computer systems.
• Able to take instruction from a variety of sources without adversity.

Required Experience:

• Excellent communication skills, both verbal and written.
• Excellent customer service skills.
• Ability to analyze data.

Qualifications

Special Requirement:

• Must be able to maintain a professional attitude under heavy workload and in stressful situations.
• Show up for work, on time and prepared to perform all tasks and process each and every scheduled workday and remain performing those duties throughout the entire assigned work schedule.
• Perform all tasks and processes assigned by immediate supervisor including all tasks and processes you are fully qualified to perform and all tasks and processes that you may be overqualified to perform. Perform job duties as a collaborative member of the team with positive personal disposition that is supportive of team members.
• Must be able to work OT, when needed.

EEO

Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.