POSITION TITLE: Director of Intake and Community Outreach

REPORTS TO: Senior Director of Community Outreach

OUR MISSION

The mission of Queen of Peace Center is to provide family-centered care for women with substance-use disorders, their families, and at-risk youth through treatment, prevention and education and housing.

As demonstrated by the life of Jesus Christ, Queen of Peace Center works to build a future of peace for families.

POSITION DESCRIPTION

The Director of Intake and Community Engagement is responsible for overseeing the operations of the Intake Department and community facing clinical teams at Queen of Peace Center. The candidate must have documented experience with diagnosing and MUST be a licensed clinician in the state of Missouri; LPC/LCSW/LMFT.

Ensuring adequate clinical staff coverage, this director is responsible to ensure a safe, welcoming and therapeutic environment for clients seeking services at Queen of Peace Center. In addition, this leader is responsible for overseeing programs that work directly with community partners to engage clients into treatment including: EPICC and Community Behavioral Health Liaisons. This leader will represent the agency at community meetings and ensure high quality care and achievement of outcomes for the department and meets budgetary requirements.

Hires trains and supervises staff and helps to develop a standardized onboarding and orientation program for each discipline of the supervised teams.

CORE FUNCTIONS

· Lead a team of clinical team members that serve as the face of the agency to the community and individuals attempting to engage in treatment services

· Develop and implement processes and procedures that ensure a welcoming, family centered atmosphere and high-quality clinical care

· Work closely with quality department to ensure appropriate outcomes are measured and achieved

· Ensure team is meeting service delivery, documentation and billing requirements

· Perform routine quality checks of services delivery

· Collaborate with Residential Director to facilitate a smooth transition from intake to the residential program

· Ensure census is accurately maintained

· Work closely with HR to recruit and hire for open positions

· Provide on-call clinical assistance

· Identify the need for and assist in the development of departmental policies and procedures

· Develop comprehensive onboarding program for new team members

· Provide clinical training for QOPC team members

· Regularly attend assigned community meetings and participate in a manner that positively reflects on Queen of Peace Center, Catholic Charities of St. Louis and the Archdiocese of St. Louis

· Responsible for overseeing efficient delivery of services to clients according to approved policies and procedures meeting DMH, CSTAR, ASAM, SOR and COA standards

· Adhere to standards, policies and procedures of Queen of Peace Center, Catholic Charities of St. Louis and the Archdiocese of St. Louis

· Pursue continuing professional development, join appropriate professional groups, and attend pertinent meetings.

· Verify and document all appropriate information into the EHR system and state system as directed.

· Perform other duties as assigned within the scope of the position.

CORE COMPETENCIES

· Sincere dedication to the mission of Queen of Peace Center

· Highly skilled in developing interpersonal relationships in a highly professional manner

· Experience in working effectively and respectfully with people from many different backgrounds

· Creative and proactive problem solver

· Superb oral and written communication skills

QUALIFICATIONS

Education, Experience, and Training

· Master’s Degree in Counseling, Social Work or closely related field.

· Must be Missouri LPC/LCSW/LMFT

· Must have documented experience with diagnosing

· At least 3 years of experience in working with individuals in in a substance use program preferred

· At least 3 years of supervisory experience

Queen of Peace Center is an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

License/Certification:

• Clinical License in Missouri (Required)

Work Location: In person