Job description:

• Test and Perform configuration changes to the OMS based on the needs of Operations and Customer business units.
• Make continuous improvement to the OMS Outage Prediction settings, workflow rules, and displays based on management and end user feedback.
• Utilize OMS historical data to continuously adjust and configure estimated time of restoration (ETR) to provide more accurate and informative information to customers.
• Identify areas to increase application and business efficiency and work with peers and other teams to implement.
• Provides feedback to business units where input data to OMS requires attention and prioritizes accordingly.
• Coordinates & prioritizes timely resolution of issues associated with the OMS while working with IT and business stakeholders as necessary.
• Develop documentation, training, and other materials to ensure user adoption of OMS solutions within the organization. Coordinating with learning organization on the development of broader, but related learning objectives and training.
• Participate in the future deployment & configuration of a Mobile work management application.
• Support DLC Change Management initiatives to ensure the successful adoption of Operations Technology activities.

Job Type: Contract

Salary: $65.00 - $70.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Order management system: 8 years (Required)
• IBM Sterling: 6 years (Required)
• Blue Yonder: 6 years (Required)

Ability to Commute:

• Los Angeles, CA 90036 (Preferred)

Ability to Relocate:

• Los Angeles, CA 90036: Relocate before starting work (Preferred)

Work Location: In person