Location: This position may work remotely anywhere in the United States of America.

Who we are

Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization.We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors.

We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement.

About the role

This Senior Data Scientist supports our internal and external strategic clients as a thought leader and producer in research, analytic design and data science principles. This individual serves as a lead in creating various analyses and models to develop viable, real-world solutions in a complex healthcare landscape and to provide relevant and actionable insights for internal and external customers on trends and patterns found within the data.

What you'll do

• Design and develop machine learning and deep learning solutions and systems
• Understanding of third party LLMs and understanding of tasks associated with deployment, monitoring and maintenance of model architecture
• Run, train and deploy machine learning tests and algorithms and models
• Design solutions that solve business needs and that conform to current standards and reference architectures
• Stay current in AI/ML and adjacent technology best practices and serve as mentor/evangelist

• Act as a senior technical SME for the business and serve as a catalyst for innovation
• Provide relevant assessments for internal/external stakeholders to anticipate needs and design appropriate solutions aligning with the priorities of the enterprise
• Provide expertise and consultative support to internal and external stakeholders
• Interpret myriad data points and healthcare/ clinical effectiveness metrics, identify insights gaps and generate solutions
• Lead several projects and manage deliverables by contributing to data report creation, algorithm development, statistical modeling, and financial reporting

• All other duties as assigned.

What you'll bring

• Advanced degree in quantitative, healthcare, analytics, statistics, finance or related field; or combination of education and equivalent experience
• 5 years of AI/ML experience, with preference given to healthcare or customer operations experience
• 5 years of advanced health care data analytics & statistical modeling experience
• 3 years experience developing and deploying models in cloud environments (AWS, GCP, Azure)
• Ability to understand and manipulate data into usable, actionable information with high degree of accuracy and attention to detail
• Expertise in data management
• Experience with business intelligence exploratory or visualization tools (e.g., Tableau, Qlik, Power BI) is preferred
• Expertise with advanced analytics tools, (Python or R)
• Strong written and oral communication skills
• Protect and take care of our company and member's data every day by committing to work within our company ethics and policies
• Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
• Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.

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