Overview

About QTS

QTS offers critical end-of-line services for medical device OEMs including finished device assembly, packaging and sterilization management. QTS was founded in 2001 and is part of the Cretex Medical family of companies.

• Purpose: To have a positive impact on people.
• Mission: Make it easier to get products to patients.
• Values: Integrity, Collaboration, Communication, & Leadership

Learn more at www.qtspackaging.com and www.cretexmedical.com.

Responsibilities

Supervisor I Position Summary

Responsible for directing and coordinating manufacturing processes and staff to ensure production objectives are achieved at the lowest cost consistent with customer delivery and quality requirements. This role drives continuous improvement to the methods of manufacturing and ensures a safe and procedural compliant work environment. This position will be based out of our facility located in west Bloomington, Minnesota (55438).

Supervisor I Duties and Responsibilities

• Maintain work flow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments
• Ensure the production schedule is attained and issues are resolved in a timely manner
• Maintain quality and safety by establishing and enforcing standards
• Manage employee performance to include communicating and delivering annual performance goals, annual performance reviews, employee recognition, training, and development, coaching and counseling
• Lead staff through visual metrics and tiered accountability meetings
• Monitor staffing levels and partners with Human Resources on talent management initiatives
• Enforce company standards by following and enforcing policies and procedures
• Complete special projects as needed
• Drive process improvements in quality, delivery, inventory, and safety procedures
• Ensure work instructions, set up sheets, and checklists are used and understood
• Enter production information into the ERP system on a timely basis
• Support and comply with the company Quality System, ISO, and medical device requirements
• Read, understand, and follow work instructions and standard work
• Partner with other business segments: sales/marketing, customer service, engineering, quality, and finance
• Understand customer needs and the core business markets we serve
• Ensure business systems are implemented, maintained, and functioning properly
• Participate in required company meetings
• Maintain an organized work area (5S)
• Participate in the Operational Excellence Program
• Other duties as assigned

Qualifications

Supervisor I Requirements/Qualifications

• 3 years of experience leading processes and teams in a manufacturing environment
• Review related manufacturing paperwork for accuracy
• Ability to consistently achieve short and long-term business results
• Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint, Publisher, Teams)
• Clear and effective verbal and written communication skills
• Strong attention to detail and organizational skills
• Ability to work in a fast-paced team environment
• Ability to prioritize and multitask
• Clear and effective verbal and written communication skills; comfortable speaking in front of people/groups
• Able to work independently, taking initiative, and following up on issues or concerns
• Ability to consistently achieve short and long-term business results
• Experience with progressive discipline.

Supervisor I Preferred Knowledge, Skills and Abilities

• Associate Degree in a Business or Technical field
• Lean Practitioner Certification
• Supervisory Certificates
• Functional experience
• Quality and/or Operational Excellence training such as Lean, Six-Sigma, ASQ-CQE, etc
• Working knowledge of ISO 9001/13485
• Mechanical Aptitude
• Continuing Education; including participation in local chapters, associations, and/or organizations
• Current or previous contract manufacturing experience preferred

QTS Benefits:

As a Cretex Medical company, QTS offers a full benefit package to its employees. Benefits include medical, dental, vision and life insurance options. You are also automatically enrolled in Cretex's 401(k) retirement plan and are eligible for paid time off (PTO), holiday pay and short-term disability insurance. QTS also offers company specific benefits, such as:

• Employee Referral Bonus (up to $1,500 depending on position)
• Micro Market On-Site
• Free Parking
• Employee Appreciation Events
• Volunteer Opportunities
• Training and Development opportunities
• Tuition Reimbursement
• Annual Flu Vaccination Clinics

What Is It Like to Work for QTS?

At QTS, we are passionate about quality as the services we provide have a direct impact on the quality of life for others and we pride ourselves on our culture and work environment. The tenure of our staff ranges from recently hired to 20 years! Check out some of things that employees have said about working at QTS:

• "We are a family."

• "After so many toxic work environments, coming to QTS was like finding a harbor in a storm! Coming here was one of the best professional decisions I’ve ever made!”

• "I would describe my coworkers as kind and friendly."
• "Three words that I would use to describe QTS's culture are: Respectful, Fast-paced, and Fun!"

We encourage you to explore the many opportunities that Quality Tech Services could offer you as an employee and as a valued team member.

Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law.

Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.