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CSA - Customer Service Associate
$29k-37k (estimate)
Full Time 6 Months Ago
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Quality Plus Cleaners is Hiring a CSA - Customer Service Associate Near Wesley, FL

$14 per hour ..plus tips

PAID EVERY SATURDAY

TEXT "57" TO 813-475-6400 FOR AN INTERVIEW

WILL TRAIN. NO EXPERIENCE NECESSARY

**********************************************

Job Duties

  • Assist customers at our counter, building relationships with regular customers
  • Process customer transactions and collect payments using point-of-sale system
  • Create invoice in the point-of-sale system for each customer order and tag in each item of the order, noting any special instructions or issues discovered during the inspection
  • Examine incoming items, including:
  • Inspection for stains, damage and fabrics that require special care
  • Removal of objects from pockets, such as: ink pens, papers, money, etc.
  • Sort articles to be cleaned by fabric type, color and cleaning technique
  • Inspect cleaned items for quality and assemble orders for returning to customers
  • Resolve customer service situations at the counter and communicate any problems to store manager
  • Maintain an accurate cash drawer
  • Keep work area and store clean, tidy and organized
  • Other duties, as assigned

Requirements

  • Work Monday thru Friday 12/1:00PM - 7:00PM & Saturdays 8:00AM - 5:00PM
  • Must be flexible with scheduling hours
  • Exceptionally regular and reliable attendance
  • Professional demeanor, neat, and clean appearance
  • Accuracy and attention to detail
  • Organized and methodical approach to tasks and ability to work with little supervision
  • Positive attitude and willingness to assist in other areas when needed
  • Basic computer skills and knowledge of basic computer terminology
  • Ability to bend, twist, and stand for up to 8 hours to perform normal job functions
  • Ability to lift 30 lbs. independently
  • Retail or other face-to-face customer service experience a plus

You must have your own transportation and be able to drive on a moment's notice to a location (as needed) within 10 square miles of your stationed retail location.

Job Type: Full-time

Pay: From $13.00 per hour

Shift:

  • Evening shift

Weekly day range:

  • Every weekend
  • Monday to Friday
  • Weekends as needed

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$29k-37k (estimate)

POST DATE

11/14/2023

EXPIRATION DATE

05/03/2024

WEBSITE

qpcleaners.com

HEADQUARTERS

Tampa, FL

SIZE

<25

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The following is the career advancement route for CSA - Customer Service Associate positions, which can be used as a reference in future career path planning. As a CSA - Customer Service Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CSA - Customer Service Associate. You can explore the career advancement for a CSA - Customer Service Associate below and select your interested title to get hiring information.

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