Job Overview:
We are seeking a reliable and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience during their stay. If you have excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Answer phone calls and respond to guest inquiries
- Handle guest complaints or concerns in a professional manner
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain cleanliness and organization at the front desk area

Qualifications:
- Previous experience in hospitality or customer service is preferred
- Strong communication skills, both verbal and written
- Excellent interpersonal skills with the ability to build rapport with guests
- Proficient in computer systems and software (e.g., reservation systems)
- Ability to multitask and prioritize tasks effectively
- Attention to detail and problem-solving abilities

Skills:
- Industrial cleaning
- Floor care
- Custodial
- Hospitality
- Cleanliness standards
- Hotel operations knowledge

We offer competitive pay rates and provide training for the right candidate. Join our team and be part of creating memorable experiences for our guests.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or skills associated with the role of Front Desk Agent.

Job Types: Full-time, Part-time

Pay: $9.00 - $11.00 per hour

Ability to Commute:

• Thomasville, GA 31757 (Required)

Ability to Relocate:

• Thomasville, GA 31757: Relocate before starting work (Preferred)

Work Location: In person