Summary:
In this role as a Hotel Guest Services team member, you will be responsible for providing exceptional customer service for our guests. Your strong people skills will be essential in ensuring a positive experience for all guests. Your proficiency in phone etiquette will be crucial in handling guest inquiries and requests efficiently.

Professional pay for a professional employee.

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Assist guests with check-in and check-out procedures
- Handle guest inquiries and provide accurate information about the hotel facilities and services
- Process reservations, cancellations, and payment transactions
- Address guest concerns and resolve issues promptly and efficiently.
- Various duties assisting others.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Expected hours: 32 – 46 per week

Benefits:

• Employee discount
• Relocation assistance

Schedule:

• Evening shift
• Morning shift
• Night shift

Work setting:

• In-person

Work Location: In person