Job Description

Program Summary: ISS QP:

Individual Support is a direct, one-on-one service provided to an individual aged 16 and older with a Serious Emotional Disturbance (SED), Serious Mental Illness (SMI), Severe and Persistent Mental Illness (SPMI) or a severe substance use disorder (SUD) diagnosis. This service provides structured, scheduled interventions to improve the individual’s ability to manage Instrumental Activities of Daily Living (IADL) and promote independent functioning in the community and recovery. Activities are provided in partnership with an individual to develop skills needed.

Individual Support interventions must be based on the Psychiatric Rehabilitation and Recovery model. The goal of psychiatric rehabilitation is to help people with severe and persistent mental illness develop the skills needed to live, learn, and work in the community with the least amount of professional support possible.

Individual Support uses the basic Tenancy Support within the Permanent Supportive Housing model, per the toolkit through SAMHSA, to help individuals chose their home, learn skills to maintain their home, and ensure long term housing retention in the community with the same rights and responsibilities as everyone else.

Peer Support QP:

Employee will be responsible for overseeing Peer Support services. Provides comprehensive planning and active supports to successfully meet goals and standards of the program. This will include the supervision of Certified Peer Support Specialists. Employee shall monitor the program for quality and compliance that correlates to agency’s policies/procedures and the Clinical Coverage Policy #8G.

Reports to: Assigned Program Manager

Summary: The Peer Support Services Program must have designated competent mental health or substance use qualified professionals to maintain appropriate sustainability. Peer Support Services (PSS) are an evidenced-based mental health model of care that provides community-based recovery services directly to an eligible adult diagnosed with a mental health or substance use disorder. Peer Support services provides structured, scheduled services that promote recovery, self-determination, self-advocacy, engagement in self-care and wellness and enhancement of community living skills of clients. Peer Support services are directly provided by Certified Peer Support Specialists (CPSS) who have self-identified as a person in recovery from a mental health or substance use services or as an independent service. Peer Support services are provided one-on-one to the client or in a group setting. Providing one-on-one support builds on the relationship of mutuality between the client and CPSS; supports the client in accomplishing self-identified goals and may further support the client’s engagement in treatment. Peer Support services are based on the client’s needs and coordinated within the context of the client’s Person-Centered Plan. Structured services provided by Peer Support services include: (a) Peer mentoring or coaching, (b) recovery resource connecting, (c) skill building recovery program and (d) building community. Peer Support services collaborates with clinical service providers, such as an outpatient therapist and/or a psychiatrist.

Job Responsibilities:

Qualified Professional has responsibility for the following:

• Coordinates and oversees the initial and ongoing assessment activities
• Providing monthly supervision at-least once a month to Paraprofessional and Associate Professional
• Completing the initial development and ongoing revision of the Person-Centered Plan and ensuring its implementation
• Consulting with identified medical (for example, primary care and psychiatric) and non-medical providers, engaging community and natural supports, and including their input in the person-centered planning process
• Ensuring linkage to the most clinically appropriate and effective services including arranging for psychological and psychiatric evaluations
• Providing and coordinating behavioral health services and other interventions for the client or other family members.
• Monitoring and documenting the status of the recipient’s progress and the effectiveness of the strategies and interventions outlined in the Person-Centered Plan
• Providing psycho education as indicated in the Person-Centered Plan Assisting the paraprofessional in monitoring and evaluating the effectiveness of interventions, as evidenced by symptom reduction and progress toward goals identified in the Person-Centered Plan
• Assisting with crisis interventions
• Assisting in consulting with identified providers, engaging community and natural supports, and including their input in the person-centered planning process
• Provide “first responder” crisis response, as indicated in the Person-Centered Plan, 24 hours a day, 7 days a week, 365 days a year to recipients of this service
• Unbillable note, in IMS Checkpoint, required for each consumer on a weekly basis

Educational and Experience Requirements:

The Qualified Professional must meet one of the following qualifications based on the targeted population being served:

a) A graduate of a college or university with a master’s degree in a human services field and has one year of full-time, post-graduate degree accumulated MH/DD/SAS experience with the population served or a substance abuse professional who has one year of full-time, post graduate degree accumulated supervised experience in alcoholism and drug abuse counseling or

b) A graduate of a college or university with a bachelor’s degree in a human service field and has two years of full-time, post bachelor accumulated MH/DD/SAS experience with the population served or a substance abuse professional who has two years of full time, post graduate degree accumulated supervised experience in alcoholism and drug abuse counseling or a registered nurse who is licensed to practice in the State of North Carolina by the State of North Carolina by the North Carolina Board of Nursing who also has four years of full time accumulated experience in MH/DD/SAS with the population served.

c) A graduate of a college or university with a bachelor’s degree in a field other that human services and has four years of full time, post bachelor’s degree accumulated MH/DD/SAS experience with the population served, or a substance abuse professional who has four years of full-time, post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling.

d) The Qualified Professional must be available for monthly group and individual supervision and other job-related trainings

e) Qualified Professionals must be able to deliver services in various environments, such as homes, schools, court, secure juvenile detention centers and jails (for state funds only*), homeless shelters, street locations, and other community settings

Job Type: Part-time

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule

Schedule:

• Monday to Friday

Work setting:

• Hybrid work

People with a criminal record are encouraged to apply

Work Location: Hybrid remote in Burlington, NC 27215