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Qualfon
Qualfon is hiring Customer Service Representatives to field inbound communication from our client’s members regarding their banking needs.
The focus of this position is to provide outstanding support to existing members by identifying their needs and providing solutions.
Products include but are not limited to checking and savings accounts, credit cards, and auto or personal loans.
Our Mission
What you will be doing
Required Skills
QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.
Benefits
We offer competitive pay and benefit packages along with many other perks : , Career Path Program, Growth opportunities, Medical, dental, vision and 401(K), Employee referral business program, Employee discounts, Full-time and part-time positions, Incentive programs, Team environment, Wellness programs, Career Path Program, Growth opportunities, Medical, dental, vision and 401(K), Employee referral business program, Employee discounts, Full-time and part-time positions, Incentive programs, Team environment, Wellness programs
Last updated : 2024-04-23
Full Time
IT Outsourcing & Consulting
$40k-51k (estimate)
04/25/2024
07/22/2024
qualfon.com
JOHNSTOWN, PA
500 - 1,000
1995
KALA EISENHUTH
<$5M
IT Outsourcing & Consulting
Qualfon is a full-service marketing solution and contact center service provider offering full customer lifecycle management: lead generation, end-to-end integrated marketing, multichannel customer engagement, and fulfillment. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences. At peak, we have approximately 14,000 employees serving international brands across many industries, and our intelligent outsourcing locations span the United States, the Philippi...nes, Guyana, Mexico, and Costa Rica. Qualfons mission to be the best and make each persons life better means we invest in our people and, in return, they take better care of you and your customers. Qualfons employee retention regularly exceeds the industry average, which creates a person-driven value chain: our employees stay longer, providing a higher quality service at a lower price.
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The job skills required for Csr include Customer Service, Call Center, Listening, Verbal Communication, Credit Card, Financial Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Csr. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Csr. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Csr positions, which can be used as a reference in future career path planning. As a Csr, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Csr. You can explore the career advancement for a Csr below and select your interested title to get hiring information.
If you are interested in becoming a CSR, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a CSR for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on CSR jobs
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Step 3: View the best colleges and universities for CSR.