Overview

The EDI Remit Tech provides second-level support for clients and call center personnel, resolving various issues dealing with remittance processing. This is a hybrid position requiring in-office time on W-TH at our office in Middleburg Heights, OH. 

Responsibilities

• Research and resolve technical issues pertaining to remittance processes.
• Monitor remittance transmissions between Quadax and payers.
• Work with payers to obtain missing remits.
• Setup and maintain remittance parameters, Xpeditor settings, 835 splits, posting files, and mapping NPI to the corresponding client code.
• Assist with testing remittance enhancements and bug fixes for Xpeditor releases.
• Configure and support custom remittance reports for clients.
• Complete analysis and gather information for remittance enhancement requests.
• Analyze and interpret ANSI 835 data
• Other duties as assigned.

Qualifications

• Associate’s degree preferred
• Knowledge of EDI a plus
• Technical support background required
• Problem solving skills
• Strong computer skills
• Excellent verbal and written communication skills
• Ability to work in a fast paced environment
• Strong attention to detail – working with clients and internal departments
• Ability to set priorities
• Ability to maintain confidentiality