Responsibility:
To process new facility applications and assist the facility in achieving their initial accreditation. Process current facility materials to maintain their accreditation. Provide customer service in answering questions and providing guidance with accuracy and efficiency.

Full-Time Hourly position 8 am – 4:30 pm
Working in office 2-3 days per week, remote the remainder of the week.
Expected travel: Infrequent

Reporting Relationship:
Directly reports to the Accreditation Manager

Primary Duties and Responsibilities:

• Provisional Survey Process Overview
• Process and Credential Initial Applications
• Process Resurveys
• Process 2nd & 3rd-year Self-Surveys
• Grade Survey Reports
• Issue Deficiency Reports
• Send Accreditation Letter and Certificate to Facility
• Process Add/Remove Physicians to Staff
• Floor Plan Review
• Overview of Facility Change Program or Class
• Responsible for customer contact
• Data entry for accreditation information
• Manage Monthly Aging Report
• Resolves Survey Report issues with Surveyors
• Special projects as assigned
• Routine support for on-site surveys
• Other duties as assigned

Knowledge, Skills, Abilities:
Demonstrated proficiency in Word, Excel, Outlook, and Access database software required. Excellent telephone manner. Ability to keep work focused in a busy environment and work well within a team environment.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Work Location: Hybrid remote in Highland Park, IL 60035