Overview

The Training Manager works under the supervision and direction of the Senior Training Manager, but operates autonomously to conduct regularly scheduled Q-SYS live classroom trainings (including advanced Q-SYS courses like Q-SYS Level 2 and Control 201) facilitated primarily in-person in our Training Room in Costa Mesa, CA, as well as remotely from the Training Manager’s home office. Training Manager conducts administrative responsibilities associated with scheduling, communicating, and arranging each class. Training Manager also provides technical review of Q-SYS student exit exams for all curriculum, and participates in one-on-one Office Hours review sessions with students.

Base Pay Range 98,000 - 112,000

The above reflects the pay range that QSC reasonably expects to pay for this role. This pay range also depends on various factors such as job duties and requirements, relevant experience and skills and geographic location. In addition to the base salary range, QSC offers a comprehensive package including but not limited to health benefits, 401K or Roth retirement plans, generous time off and profit sharing.

QSC thrives where innovative technology and compelling audio-visual experiences intersect. For over 50 years, QSC has pioneered the technology and solutions that enable immersive cinema, live performance audio, themed entertainment, digital collaboration and meeting experiences for our customers and partners around the world. A globally recognized innovator in the design, engineering, and manufacture of category leading high-performance loudspeakers, digital mixers, power amplifiers, audio processors, digital cinema solutions, and the Q-SYS™ software-based audio, video and control Ecosystem.

By joining the QSC team, you will be in a challenging, collaborative, fun, and innovative environment. We encourage employees to take ownership, to color outside the lines, and to imagine possibilities. Our culture is casual but dynamic, with cross-functional teams collaborating on creating memorable audio-visual experiences that deliver joy to people, wherever they are. At QSC, fun and hard work go hand in hand. Join us and make a difference in the way people experience movies, meetings, presentations, live performances, and much more.

Q-SYS is a cloud-manageable audio, video and control (AV&C) Platform built around a modern, standards-based IT architecture. With established solutions across Corporate, Education, Hospitality, Venues & Events, Cinema, Government, Healthcare, and Transportation, Q-SYS redefines what is possible for live and virtual experiences by uniting hardware and software partners, developers, and creators.

QSC Pro Audio delivers high-performance loudspeakers, digital mixers, power amplifiers, software and accessories. Our innovative products and solutions, supported with free training & education and unparalleled customer service, set the stage for creators, performers, and entertainment providers to confidently deliver impactful experiences for their audiences.

Responsibilities

• Instruction: Conduct live advanced Q-SYS classroom trainings for our integrator/programmer/end-user community, primarily but not limited to Q-SYS Level Two online curriculum, from our Training facility in Costa Mesa, CA 
• Q-SYS Training Design Validation and Consultation: Review final design submissions for Q-SYS online and in-classroom training events, requiring intricate subjective understanding of Q-SYS systems and its open architecture format, in order to certify students globally in Q-SYS Level One, Q-SYS Level Two, Q-SYS Cinema, and other on-demand training courses.
• Manage class rosters, communicate with students, liaise with various members of Q-SYS to facilitate training needs
• Perform “Office Hours” video consultations with Q-SYS training students to provide one-on-one training assistance, provide expert guidance and knowledge on Q-SYS systems, DSP design verification, and UCI efficiency

Qualifications

• Bachelor’s degree or equivalent in audio, DSP, engineering and/or electronics
• Ability to conduct trainings in our Training Facility in Costa Mesa, CA for at least 2 weeks/month
• Thorough understanding of audio, video and control (AV&C) systems.
• Firm understanding of Q-SYS Platform and Q-SYS Designer Software (Q-SYS Level 1 & Level 2 certification)
• Other AV manufacturer certification is a plus (Crestron, AMX, Extron)
• Experience in curriculum development and/or writing technical copy in an education setting
• Experience in Lua Scripting
• Moderate experience/familiarity with the Adobe Creative Cloud, particularly in InDesign & Photoshop (primarily for training collateral maintenance)
• Well-developed oral and written communication skills
• High level communication skills to synthesize complex product & AV&C related concepts from many different knowledge sources into simple, consumable training materials
• High level of poise and composure in delivering training on-camera and to live classes