We are seeking a professional and courteous receptionist to be the first point of contact for our two wellness clinics located in Albany and Oakland. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to handle various administrative tasks efficiently. As a receptionist, you will play a crucial role in creating a positive and welcoming experience for visitors and employees, rescheduling appointments, and maintaining the main spaces of the clinic.

This role reports to the clinic manager.

Responsibilities:

• Front Desk Management:
• Greet and welcome visitors with a warm and friendly demeanor.
• Manage incoming calls, texts, and emails directing them to the appropriate person
• Maintain a neat and organized reception area.
• Client education of packages and services available
• Provide information to clients and assist them with any inquiries.
• Market research for the founder as we build the clinic.
• Rebooking clients for upcoming appointments
• Administrative Support:
• Assist with general clerical tasks, including client files, running errands, etc.eceive and distribute incoming mail and packages.
• Coordinate and schedule appointments, and help maintain our practitioners schedules.
• Market research for the founder as she builds out the clinic.
• Filing emails at the end of each workday.
• Adding wellness events and yoga workshops to the company calendar.
• Create, manage and maintain the company’s Instagram account.
• Office Maintenance:
• Ensure the reception area is well-stocked with necessary supplies.
• Cleaning and maintaining the clinic space.
• Report any maintenance or security issues promptly to the clinic manager.

Qualifications:

• High school diploma or equivalent.
• Proven experience as a receptionist or in a similar role is preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in Mac operating system (Drive, Sheets, Google Docs)
• Professional appearance and demeanor.
• Ability to maintain a calm clinic environment

Additional Requirements:

• Punctuality and reliability.
• Ability to maintain confidentiality.
• Strong customer service orientation.
• Adaptability and a willingness to take on various tasks.
• Knowledge of basic office equipment and procedures.

Compensation:

$16 - $20 depending on experience level.

Additional Benefits: monthly in clinic services and discount for immediate family members

If you meet the above qualifications and are ready to contribute to a positive and efficient work environment, we encourage you to apply for this exciting opportunity.

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 10 – 20 per week

Ability to Relocate:

• Albany, CA 94706: Relocate before starting work (Required)

Work Location: In person