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The Quality Assurance Specialist is responsible for verifying the accuracy of maintenance completed in multiple systems throughout the organization. The primary responsibility of this role is to provide quality assurance for all account and core system maintenance performed across organization. This role is vital in ensuring accuracy and compliance with SOC controls.
QCRH is a multi-charter organization that provides centralized operations services to our charter partners. QCRH Banks are in Iowa, Illinois, and Missouri. As such, this role could involve infrequent travel and will require an ability to communicate across various levels of leadership. This is a fast-paced position and will require the ability to multi-task as well as adapt to change.
If outside of the Quad City Bank & Trust market, the individual may be required to travel for initial and ongoing training. Once trained, employees are eligible for hybrid consideration.
This person will provide a full range of professional, technical, and general support to bank personnel.
Ideal candidates will have an associate degree in finance/ accounting or equivalent combination of commercial online banking support experience and/or education is required. At least 2-4 years' experience in a banking environment or similar financial institution is beneficial. Excellent customer service skills with the ability to utilize effective oral and written communication skills and etiquette is required. Strong computer skills, as well as strong analytical, troubleshooting, and problem-solving skills are also required. Experience in writing formal procedural and training documentation and materials is beneficial. Knowledge of NACHA Rules and Regulations is beneficial. Familiarity with commercial banking products and services and rely on experience and judgment to see plans/projects through to execution within required timelines is preferred.
QCR Holdings, Inc. is a relationship-driven organization and a multi-bank company, which services the Quad Cities, Cedar Rapids, Waterloo/Cedar Valley, Des Moines/Ankeny, and Springfield, Missouri communities through its wholly owned subsidiary banks, and also engages in commercial leasing through its wholly owned subsidiary, m2 Lease Funds, LLC based in Milwaukee, WI.
Pre-employment credit check, background check and drug screen are required.
Full Time
Banking
$81k-98k (estimate)
10/01/2023
04/26/2024
qcbt.bank
CEDAR RAPIDS, IA
200 - 500
1993
DAVID ERNST
$50M - $200M
Banking
The job skills required for Quality Assurance Specialist include Quality Assurance, Customer Service, Problem Solving, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Quality Assurance Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Quality Assurance Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Quality Assurance Specialist positions, which can be used as a reference in future career path planning. As a Quality Assurance Specialist, it can be promoted into senior positions as a Quality Assurance Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Quality Assurance Specialist. You can explore the career advancement for a Quality Assurance Specialist below and select your interested title to get hiring information.