Overview

The Avenue Bellevue development is a newly constructed mixed-use hotel, retail & residence project "The Avenue" consisting of 365 luxury serviced condominium units in 2 towers, surrounded and in synergy with the 208 rooms and suite first class InterContinental Hotel Bellevue , convention center, several restaurants, 1,000-unit parking garage and extensive 100.

000sf luxury retail space. To act as an ambassador of the Homeowners Association / Residences by providing special assistance and information about local area attractions to customers and patrons, offering a wide selection of alternatives for guest satisfaction.

Must provide extremely professional customer service to all residents. We are looking for Full-Time HOA Concierge to act as an ambassador of the Homeowners Association / Residences by providing special assistance and information about local area attractions to customers and patrons, offering a wide selection of alternatives for guest satisfaction.

Our HOA Concierge must provide extremely professional customer service to all residents. Every day is different, but you will mostly : Greet residents immediately with a friendly and sincere welcome.

Exercise judgement, respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc.

according to individual needs. Using the telephone, verbally arrange and confirm recreation, business and dining activities both inside and outside the hotel.

Promptly respond to requests for dentists, doctors, childcare, florists, etc. Distribute materials such as brochures of local attractions or other information Assist residents with food and beverage, including serving and cleanup.

Field resident complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.

Qualifications Why work for Pyramid? Pyramid Global Hospitality ( Pyramid ) is a leading hotel management company, operating in the US, Caribbean, and Western Europe.

With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent.

The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. What really sets us apart from its competitors is our reputation as an employer.

Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid considers team member development its priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized.

This is why we deliver superior results. To care for you and your family, we also offer a comprehensive benefits program.

Your financial well-being : Competitive Salary Competitive Matching 401K Basic Life and Accidental Dismemberment Insurance Basic Long-Term Disability Insurance Life Insurance buy-ups Your / your family’s health care : Medical (we offer four plans through United Healthcare), dental, and vision insurance available to you on the first of the month after your start date Express Scripts Online Pharmacy Health Savings Account Healthcare Flexible Saving Account Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity Supplemental Short-Term Disability Insurance Employee Assistance Program Pet Insurance through Figo Your time off : Hotel Discount Program (you will have access to Pyramid’s as well as IHG’s hotel networks) Paid Time Off Paid Holidays Your day-to-day : Commuter benefits Delicious free shift meal at our employee cafeteria Stellar back-of-house facilities Dry cleaning for uniforms and work attire Support, training, and mentorship from management Employee Recognition Programs Career growth opportunities Working with Pyramid Global hospitality is working for an employer that cares about your well-being where we put our people first.

Come join us and experience career growth! We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.

We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you’ll become part of our hotel family. Compensation Range The compensation for this position is $24.00 / Hr.

• $24.00 / Hr. based on qualifications and experience.

Last updated : 2024-04-23