Location : Company Name

Pyramid Global Hospitality

Location

US-WA-Bellevue

Department

Food & Beverage

Position Type

Regular Full Time

# of Openings

2

Requisition ID

2023-34210

Address

814 102nd Ave NE

Postal Code

98004

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

For its first ever property in the Pacific Northwest, InterContinental^®Hotels & Resorts debuts a luxurious property with more than 200 guest rooms, Grand and Junior Ballrooms, lobby bar, a gym, and a dedicated concierge team.

What’s on the menu for your next career move? As our new In Room Dining Supervisor, you could be leading the charge to ensure our guests enjoy a truly memorable experience – whether they’ve worked up an appetite for a three-course dinner or are just enjoying a late-night snack!

Every day is different, but you’ll mostly:

• Supervise day-to-day operations of In Room Dining.
• Assign and coordinate work of work of In Room Dining team members to promote the efficiency of operations.
• Empower In Room Dining team to provide excellent customer service.
• Monitor In Room Dining budget, marketing plans, and objectives.
• Coordinate In Room Dining operations with other hotel departments to ensure seamless guest experience.
• Coach employees to reflect brand service standards and procedures.
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality.
• Implement procedures to increase guest and associate satisfaction.
• Exercise quality control for both Food and Beverage.
• Maintaining standards of service and ensure their implementation.

What we need from you:

• 2-3 years of progressive hotel Food & Beverage experience, 1-2 years of supervisory experience in Food & Beverage.
• Previous hotel pre-opening experience preferred, but not required.
• Previous Room Service/Serving experience a plus.
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• Service oriented style with professional presentation skills.
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line.
• Clear concise written and verbal communication skills in English.
• Must be proficient in Microsoft Word and Excel.
• Must have excellent organizational, interpersonal and administrative skills.
• Experience implementing new F&B concepts.

Compensation

Th compensation range for this position is $18.00-19.00/hour plus gratuities.

Why work for Pyramid?

Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London.

What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid considers team member development its priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.

To care for you and your family, we also offer a comprehensive benefits program.

Your financial well-being:

• Competitive Salary
• Competitive Matching 401K
• Basic Life and Accidental Dismemberment Insurance
• Basic Long-Term Disability Insurance
• Life Insurance buy-ups

Your/your family’s health care:

• Medical (we offer four plans through United Healthcare), dental, and vision insurance – available to you on the first of the month after your start date
• Express Scripts Online Pharmacy
• Health Savings Account
• Healthcare Flexible Saving Account
• Supplemental Medical Insurance including Accident Insurance, Critical Illness, and Hospitality Indemnity
• Supplemental Short-Term Disability Insurance
• Employee Assistance Program
• Pet Insurance through Figo

Your time off:

• Hotel Discount Program (you will have access to Pyramid’s as well as IHG’s hotel networks)
• Paid Time Off
• Paid Holidays

Your day-to-day:

• Commuter benefits
• Delicious free shift meal at our employee cafeteria
• Stellar back-of-house facilities
• Dry cleaning for uniforms and work attire
• Support, training, and mentorship from management
• Employee Recognition Programs
• Career growth opportunities

Working with Pyramid Global hospitality is working for an employer that cares about your well-being where we put our people first. Come join us and experience career growth! We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you’ll become part of our hotel family.