The Event & Meetings Manager is a service professional possessing the ability to effectively manage executive-level and large-scale meetings. After event space is allocated, the Event & Meetings Manager prepares all event documentation and coordinates with the Meeting Planner, property departments, and Program Team to ensure a consistent, high-level service throughout the pre-event, event, and post-event phases of programs.

Responsibilities:

• Ensures precise execution of group events by effectively coordinating all operating departments to deliver required services to include but not limited to, arrival and departure, meeting room set-ups, audio visual/production needs, special individual needs, diagrams, special events, and transportation.

• After a space is booked by the Scheduling team, discover proactively, communicate, and coordinate all operational aspects required.

• Must be thoroughly familiar with all aspects of the facility including accommodations, meeting facilities and support services available to best maximize the effective utilization of the facility.

• Must constantly fulfill the general, unique, or special meeting objectives of each client and ensure each meeting/event meets that client’s particular meeting objectives, needs and requirements.

• Maintain positive relationships by ensuring open communication and timely updates with all departments in an effort to better meet the clients’ requirements.

• Communicates frequently with Meeting Planner to ensure expectations are met or exceeded. Solve problems and/or suggest alternatives to previous arrangements if necessary.

• Coordinate all aspects of the clients’ needs by utilizing departmental services, along with services provided by local vendors who may offer services and/or products as requested.

• Communicate updates to reflect an accurate and status of all meeting requirements and attendee counts enabling operational departments to accurately deliver the clients’ needs. After BEOs have been distributed to all departments, maintain accurate and up to date information by continually updating operations departments of changes by following change process procedures whenever changes to a meeting have occurred.

Qualifications: 

• 2 years meeting and event experience in operations, planning or coordination required.

• Strong computer skills. Highly proficient in Microsoft Excel and Outlook. Proficient in Word and PowerPoint. Microsoft Teams and OneNote experience desirable.

• Strong knowledge of Event, Sales, and Catering systems required. Infor experience desirable.
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Job Category: CareersInConferenceCenter & CareersInManagement