Overview

We are looking for a highly engaging, customer-focused individual to join our sales team as a Sales Coordinator. The successful candidate for this role will have a proven track record of providing exceptional service, be open to learning and leading by example, respond professionally and courteously to guests and team, as well as be there to support the team both personally and professionally.

The Sales Coordinator will be primarily responsible for supporting our Sales Team and ensuring that they have the tools, supplies, and resources that they need to deliver a service that sets us apart.

They are responsible for creating a positive guest interaction that will build the guest's anticipation for their upcoming visit.

They must also be knowledgeable in providing accurate information to our guests about the hotel. If you have experience in a hotel / resort, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to WOW people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role : Answer Incoming Phone Calls and Qualify Inquiries. Take all phone leads as well as email leads. Manage Group Room Blocks, cut off dates, block clean up, group pick up.

Input Group Rooming Lists and Reservation Changes. Create Sales & Catering kits and restock the supply area as appropriate.

Check the office supplies and order supplies when necessary. Assist managers with amenities and administrative tasks such as breakfast vouchers, cutting menus, making pre- content cards, printing etc.

Meet with front desk manager weekly to go over Resumes, group information. Assist sales managers with all reservation changes.

Other duties as needed. Qualifications Previous experience as a Sales Coordinator in a full-service hotel is a plus. Previous experience with a Hyatt Brand is a plus.

Open to candidates with Front Office background. Qualifications Excellent Benefits! 401k after 90 days, company match to 4% Medical / Dental / Vision Insurance eligible after 90 days Company-paid Life Insurance Employee Assistance Program (EAP) Flexible Spending Account (FSA) Awesome Vacation and Paid Time-Off Policies Marriott Hotel Discounts Worldwide Pyramid Global Hospitality Discounts Pyramid Hotel Group is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Compensation Range The compensation for this position is - $20.00 / Yr. based on qualifications and experience.

Last updated : 2024-04-29