Description

Are you searching for a job that allows you to coordinate care for clients and manage psychiatric health appointments with doctors and counselors? If so, we would love for you to become a respected member of our team! You will use compassion, dedication, and your expertise to provide exceptional service to our clients. As a valued Receptionist/Clerical worker, you will approach the position with enthusiasm to develop positive client relationships, because one of the primary goals of our company is keeping our clients happy and healthy. If you are a dedicated person and want to enhance your already top-notch skills, then consider working for us.

CoveCare Center (Formerly known as Putnam Family & Community Services, Inc.,) a private non-profit agency providing substance use disorder treatment services in Putnam County, NY, has a FULL-TIME opening for a Receptionist/Clerk. We are seeking an individual that shares our vision of partnering with individuals, families and the community to foster hope, wellness and recovery. This clerical position involves a variety of tasks required for the smooth operation of the agency including answering telephones, reception duties, filing, typing, and organizing charts, forms, and medical records

Responsibilities:

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments, and notifies M.D.’s of medication requests.

· Greets persons entering agency, determine nature and purpose of visit.

· Notifies M.D.’s and clinicians when clients have arrived for their appointments.

· Receive payments and records receipts for services.

· Provides forms to clients and answers questions for completing them.

· Schedule’s appointments and copies insurance identification and photo ID as required, including checkout, subsequent appointments, and scheduling.

· Benefits and Eligibility for all insurance

· Scanning documents into Electronic Health Record System (EHR)

· Coordinates the Group and Crisis Schedule

· Sorts and maintains faxed documents as needed.

· Operates various office machines and maintains office machines’ paper supply.

· Assists PROS’s reception department as coverage is needed.

· Attends staff development training seminars on current practices as directed by the office manager.

· Adhering to HIPAA Guidelines

· Undertakes related duties as assigned in all administrative positions.

Requirements

Qualifications: High School Diploma and at least one-year clerical experience. Good communication skills necessary. Proficiency in computer use including Word, Excel, Microsoft Office, Internet, Databases and Electronic Medical Record Systems. Ability to develop and maintain positive relationships among team members and external stakeholders. Strong verbal and written communication skills. Strong attention to detail and accuracy.

Preference given to candidates who are bilingual Spanish.

This is a full-time position. Typical days and hours of work are Monday through Friday from 9:00am-5:00pm. These hours may change based on business needs and operations. Saturday hours may be required for coverage purposes.

CoveCare Center offers a comprehensive benefits package for all full-time employees. Our benefits include excellent paid time off, medical, dental, vision, life, short term, and long-term disability insurance along with a 401(k) plan with an employer match. All benefits start 1st of the month following 30 days of employment