Job Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist/Secretary. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and administrative support to our staff and clients. This position is located in Tarpon Springs, FL.

Responsibilities:
- Greet and welcome visitors in a professional and friendly manner
- Answer phone calls, take messages, and direct calls to the appropriate staff members
- Schedule appointments and maintain calendars for multiple providers
- Manage patient check-ins and check-outs, ensuring accurate documentation of medical records
- Assist with insurance verification and billing processes
- Maintain cleanliness and organization of the front desk area
- Perform general administrative tasks such as filing, faxing, and scanning documents
- Utilize Elation and Procharge systems to update patient information and schedule appointments
- Collaborate with other team members to ensure smooth office operations

Qualifications:
- High school diploma or equivalent required; additional education or certification in office administration is a plus
- Proven experience as a receptionist or secretary in a medical setting preferred
- Proficient in using office software such as Microsoft Office Suite (Word, Excel, Outlook)
- Familiarity with Elation or similar electronic medical record systems is highly desirable
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Ability to maintain confidentiality of sensitive information
- Experience with phone systems and handling high call volumes

-Phlebotomy certifications or Medical Assistant Certifications is a Plus

We offer competitive compensation based on experience.

If you are a motivated individual with strong administrative skills and a passion for providing exceptional customer service, we encourage you to apply for this position. Please submit your resume and cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 32 per week

Benefits:

• Continuing education credits
• Employee discount
• Flexible schedule
• Opportunities for advancement
• Paid orientation
• Uniform allowance

Healthcare setting:

• Clinic
• Private practice
• Telehealth

Medical specialties:

• Bariatrics
• Primary Care

Schedule:

• 8 hour shift
• Day shift
• No nights
• No weekends

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Tarpon Springs, FL 34689 (Required)

Work Location: In person