The Water Damage Mitigation Manager leads the team, provides structure, visits job sites daily, communicates with customers and adjusters, and schedules jobs. The mission is to make sure we are delivering excellence, compliant with insurance programs, working efficiently, safely and capturing revenue.

• Provides structure, expertise, guidance and training in and out of field for Technicians.
• Assists with on call as needed, primarily during peak times or for large losses.
• Listens, sets expectations and addresses concerns for Field Technicians and Customers 
• Visits job sites to make sure we are delivering excellence, following IICRC guidelines and safety practices.
• Schedules jobs, resources and crews
• Reviews job documentation (photos, dry logs, scope sheets and notes) using Mica and Dash to make sure proper processes are being followed and for billing.
• Works with adjusters and follows insurance program rules 
• Oversees the processes and flow in the warehouse to ensure facilities, tools, equipment and vehicles are well maintained; when things are organized with consistent process, work flows better and is more fun!
• Is approachable and professional in appearance and work. 

• This position is for a Water Mitigation Manager, so you must have at least 1-3 years of managing or direct supervision experience.
• Water damage mitigation experience.
• Able to operate with minimal direction.
• Willingness for continued learning and growth, if we are not growing, we are dying.
• What we do is physical, you must be able to work with your hands, lift at least 50 lbs. and be able to work on your feet for prolonged periods of time.
• Awareness and respect for safety, we all want to make it home healthy and alive.
• Clear communicator, we don’t like confusion.
• IICRC certifications strongly preferred.

• $70,000 DOE 
• Bonus program
• Paid time off including (5 sick days per year, 5 days of vacation after 6 months, 10 days of vacation after one year)
• 8 Paid holidays
• Continuing education
• Health insurance that actually covers health issues (we pay the first $250 per employee per month)
• Simple IRA retirement plan with a 3% company match and professional guidance
• Mileage Reimbursement
• Employee Referral Bonus