1 Sales Support Coordinator Job in Wauconda, IL
Purdy Products Co. Manufacturers of Stera-Sheen is Hiring a Sales Support Coordinator Near Wauconda, IL
Purdy Products, manufacturer of Stera-Sheen cleaners & sanitizers has been an industry leader for over 70 yrs and we’re still growing! We're looking for a Sales Support Coordinator with strong communication skills and works well in a team environment. We need someone who works well independently but also enjoys working as a team to reach our goals. Every employee plays a really important role for us. We care about our employees, our customers and the products that we proudly make in the USA. This is an exciting time to join our team and see how your contributions will make a direct impact on our aggresssie growth initiatives and brand enhancement. Our team members are true solution providers committed to quality and care about each other and our success as a team.
In this role you will support our Director of Business Development and sales team on a variety of projects, work on customer related requests and issues.
Great benefits including zero deductible health insurance, 401K, generous time paid time off policy and bonus potential. Please send resume along with recent salary information.
Responsibilities Include
- Manage and support inbound customer request relating to sourcing products, pricing, order issues and product related questions
- Advise clients on effective ordering, product specs and miscellaneous inquiries
- Support client requests related to securing or tracking shipments of products
- Book travel and tradeshow arrangements
- Draft customer correspondence on behalf of sales team
- Process sample requests
- Assist with meeting preparations and new client proposals
- Data compilation and organization utilizing Excel
- Manage and monitor MAP pricing
- Work with Dir. of Business Development on Salesforce data related to opportunities and reporting
- Work with Sales and Marketing team on support materials, including directions for use, data for marketing collateral, SDS, and regulatory documents required for products
- Maintain new customer/distributor/vendor setup forms or forms via portals
- Provide backup support for Customer Service Support role
- Attend and/or provide support for trade shows as needed
- Provide support to NPD team to accelerate the development of new products
- Support team efforts related to market research including surveying distributor partners or end users periodically for feedback on offerings and level of support
- Assist team with sage and salesforce reporting and retention analysis
- Support efforts related to product forecast vs usage analysis for key accounts
- Manage customer complaint process including intake, documentation, and communication through resolution
Required Experience
- Ability to colaborate well with a team mentality
- 2 yrs. experience in a similar role with customer service in a B2B environment
- Experience in manufacturing industry a plus
- Strong planning, organization, and communication skills
- Exceptional interpersonal and social skills to build a good rapport with internal and external customers
- Experience with Salesforce and Sage experience preferred
- Experience with Microsoft office, especially Excel required
- A solution provider – ability to problem solve and adjust to changing needs of the business
Benefits:
- 401(k) & 401(k) matching
- Health insurance
- Dental & Vision insurance
- Disability insurance
- Employee assistance program
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Life Insurance
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Compensation package:
- Bonus opportunities
Schedule:
- Monday to Friday
Education:
- Associate (Preferred)
Experience:
- Administrative experience: 2 years (Required)
- Customer support: 2 years (Required)
- Salesforce: 1 year (Preferred)
- B2B: 2 years (Required)
Work Location: In person
Job Summary
Full Time
$60k-77k (estimate)
04/24/2024
08/20/2024
The job skills required for Sales Support Coordinator include Customer Service, Sales Support, Pricing, Microsoft Office, Initiative, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales Support Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales Support Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales Support Coordinator positions, which can be used as a reference in future career path planning. As a Sales Support Coordinator, it can be promoted into senior positions as a Sales Support Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Support Coordinator. You can explore the career advancement for a Sales Support Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Sales Support Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Support Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Sales Support Coordinator job description and responsibilities
Support sales team for final format check of presentation of standard documentation, customer proposals and quotations.
03/09/2022: Albany, NY
Administers sale support projects, programs and processes specific to business unit.
02/26/2022: Biloxi, MS
A Sales Support Coordinator assists clients through each step of the sales process, helping them resolve any concerns or questions they may have while processing, tracking and shipping orders efficiently.
02/21/2022: New Suffolk, NY
Sales coordinators have the responsibility to evaluate the performance of sales representative.
04/08/2022: Troy, NY
Coordinators of sales are further required to liaise with customers to understand their needs.
03/27/2022: Nashville, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Sales Support Coordinator jobs
Educational qualifications vary, but most employers seek applicants with sales experience and critical thinking skills.
02/17/2022: Johnstown, PA
Sales Support Coordinators can earn certifications to gain a deeper knowledge of their daily responsibilities, test their skills and advance their careers.
03/25/2022: Evansville, IN
While some Sales Support Coordinator roles are entry-level positions, most applicants need to have relevant work experience or certifications.
03/03/2022: Houston, TX
Proven work experience as a Marketing Coordinator, Marketing Officer or similar role.
03/27/2022: Oakland, CA
Step 3: View the best colleges and universities for Sales Support Coordinator.
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