Job Overview:

We are seeking a detail-oriented Logistic Coordinator to join our team. The ideal candidate will be responsible for coordinating and optimizing the transportation and logistics operations to ensure efficiency and cost-effectiveness.

Responsibilities:

Logistics-Customer Service Coordinator is a professional responsible for facilitating and executing customer orders by enabling accurate entry, execution and order fulfilment and logistics with delivery meeting or exceeding customer expectations.

Key Responsibilities

• Enter and fulfill customer orders providing cost effective transportation and on time delivery becoming a customer and product expert and resource for Royalty.
• Negotiate and process customer RMAs, and other order issues including production schedule or carrier issues.
• Utilize customer and carrier electronic portals and systems.
• Oversee the care and execution of contracts, manage blanket purchase orders, confirm POD or delivery times.
• Negotiate and maintain best available freight rates for all lanes with incumbent brokers and alternatives.
• Maintain weekly operations and monthly reports.
• Measure performance against customer’s KPI’s including performance vs budget, on-time performance, and execute strategies to improve them.
• Participate in team and process continuous improvement, including cross training for back up and relief with other team members.

Requirements

• Undergraduate Degree in Marketing or Logistics.
• Three years prior experience in Business-to-Business Customer Service and or Logistics.
• QuickBooks Enterprise, Acumatica, or other ERP Software Experience
• PowerPoint, Word, and Excel experience
• Excellent verbal and written communication skills

Benefits

• Health insurance, dental, vision
• Paid Vacation; Sick Days
• 401k

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Microsoft Office: 1 year (Preferred)

Ability to Commute:

• Van Nuys, CA 91406 (Required)

Ability to Relocate:

• Van Nuys, CA 91406: Relocate before starting work (Preferred)

Work Location: In person