Job Summary:

We are seeking an Appointment Coordinator to join our team. The ideal candidate will be responsible for managing appointments and providing exceptional customer service to our clients.

Duties:

- Schedule and confirm appointments via phone, email, or online platforms

- Answer incoming calls and respond to customer inquiries promptly and professionally

- Maintain accurate records of appointments and client information

- Coordinate with staff to ensure smooth appointment scheduling

- Provide information about services and products to potential clients

- Assist in outbound calling campaigns for appointment reminders or promotions

Skills:

- Strong customer service skills with a friendly and professional demeanor

- Excellent phone etiquette and communication skills

- Proficiency in data entry to maintain accurate records

- Multilingual abilities, especially in Spanish, are a plus for effective communication with diverse clients

- Bilingual proficiency is advantageous for serving a wider range of customers

Benefits:

- Competitive salary based on experience

- Opportunities for career growth within the company

Requirements:

- Prior experience in customer service or appointment scheduling preferred

- Ability to effectively communicate in English; multilingual skills are a bonus

- Strong organizational skills and attention to detail

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 45 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Mayfield, KY 42066: Relocate before starting work (Required)

Work Location: In person