JOB PURPOSE: Advocates for victims by providing information and assistance to clients. Works as part of a team, under the direct supervision of the Program Administrator. Provides direct services to victims including crisis intervention and advocacy. Works closely with service providers to provide wrap around services and to ensure that survivors of violent or non-violent crimes at the Pueblo of Isleta are supported from the point of victimization throughout the legal process.

This position description may not include all of the listed duties, nor do all of the listed examples include all tasks which may be found or assigned to this position.

JOB DUTIES:

n Provides emotional support and crisis intervention for victims of crime.

n Responsible for initial and follow up contact with victims and victim’s family members as legally allowed.

n Responsible for communicating and updating immediate supervisor, Prosecutor, and other appropriate providers about on-call cases.

n Assists victims in understanding and coping with their situations and contacting pertinent parties’, family, health care professionals, law enforcement officers, attorneys and service providers as legally allowed.

n Provides information directly to victim(s) regarding the various legal systems and their process, referrals to needed resources (i.e. shelter care, treatment and education programs, legal assistance, financial aid), and investigation process.

n Makes appropriate referrals to community-based resources/services to address any identified needs, that emphasize on trauma care.

n Coordinates meetings and may attend meetings with victims to provide necessary support.

n Provides emergency support services such as developing a safety plan or addressing immediate safety needs.

n Explains victim rights and provides factual updates of the investigation and criminal proceedings to the victims.

n Assists clients in completing and filing protective orders; attends protective order hearings and other court proceedings with client.

n Assists victims or their families with victim compensation and financial assistance applications, appeals, restitution process or civil remedies.

n Acts as liaison between victims, Pueblo of Isleta Police Department, Other Law Enforcement Agencies, Prosecutor(s), Social Services, Behavioral Health, Tribal Courts and any other outside agencies as necessary; must receive approval from immediate supervisor prior to committing the program or the Pueblo to any projects, events, meetings, etc.

n Works with all identified victims, or in the event of a conflict makes active efforts to ensure that client(s) are provided with assistance and any necessary services.

n Maintains paper and electronic case files, documents all interaction with clients and treatment providers.

n Communicates effectively with team and other service providers both verbally and electronically (Email/Text/Microsoft Outlook).

n At the direction and approval of immediate supervisor may assist when needed to apply for grants and to meet grant deliverables and deadlines.

n Maintains a current list of community resources available to victims.

n Maintains a positive attitude and is proactive in resolving problems.

n Must identify and provide to immediate supervisor yearly professional goals to advance advocacy skills.

n Performs other duties as assigned and as needed.

Job Type: Full-time

Pay: $18.78 - $25.35 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Patient demographics:

• Adults
• Children

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Education:

• High school or equivalent (Required)

Experience:

• Victim Advocation: 3 years (Required)

License/Certification:

• Drivers (Required)

Ability to Relocate:

• Albuquerque, NM 87105: Relocate before starting work (Required)

Work Location: In person