In Quality Assurance (QA), Team Leaders serve as a critical resource to associates and managers within Publix manufacturing facilities by being on-the-floor work participants with associates and covering for vacations and unplanned absences.

This includes performing tasks and assuming specific responsibilities of the Department Manager in his / her absence, and planning and conducting job skill training for all associates.

Team Leaders report to the Quality Assurance Department Manager.

Additional Responsibilities include :

• HACCP Plan development, monitoring and data verification for all products and processes
• maintain Food Safety and Quality Programs including SQF, allergens, SSOPs and other prerequisite programs
• interaction with regulatory and external auditors (Florida Department of Agriculture, FDA, USDA and 3rd party auditors) which can include accompanying the auditor and corrective action plan follow up
• interaction with plant management which includes assisting departments in researching quality-related issues
• act as QA department point of contact in the absence of the QA manager
• monitor and verify QA department responsibilities
• effectively communicate food safety and quality programs using job instruction training techniques to QA as well as other department associates as needed
• perform tasks in the work area (when necessary) which include :
• being an on the work floor participant with production associates (when necessary)
• cover for unplanned absences
• schedule associate labor needs
• promote and enforce associate quality and food safety standards
• understand production and ability to execute department requirements
• maintain Good Manufacturing Practices within the facility
• be a role model for plant associates
• track customer complaints, investigation and correspondence
• lead and drive improvement of plant operations through continuous improvement projects
• study and analyze KPI’s and data and apply to departmental improvement
• plan and respond to out of the ordinary events
• other duties as assigned

Last updated : 2024-05-22