The Community Relations and Marketing Coordinator is responsible for developing content and implementing marketing programs with measurable results. Reporting to the Senior Manager, Marketing Programs, primary responsibilities include design and execution of marketing materials for key campaigns and optimization of existing programs to enhance community experience and expand audience reach. Additional responsibilities include managing key deliverables, data collection and analysis, and event participation.

Essential Duties and Responsibilities

CONTENT MARKETING

•Manage the production and publication of marketing communications and engaging content for various channels, including web articles, newsletters, and events.

•Own and manage an external communication calendar for key initiatives, working closely with other marketing and team members to ensure their content plans are represented/incorporated.

•Ensure consistency in content development across community marketing efforts.

CAMPAIGN MANAGEMENT

•Responsible for day-to-day project management of key marketing deliverables, ensuring all project stakeholders/personnel are kept up to date and that deadlines and milestones are met.

•Monitor and measure the performance of marketing campaigns, providing insights and recommendations for improvement.

•Work with the Marketing team to execute strategic marketing plans and map out tasks needed for implementation. 

•Develop and maintain strong working relationships with other departments to align marketing strategies with overall business goals.

PARTNERSHIP ENGAGEMENT

•Support execution of outreach strategy to engage and build relationships with key community stakeholders.

•Create engaging and educational content for partners and events to educate the community about the company's programs and resources.

•Collaborate with the marketing team to integrate community engagement into broader marketing campaigns.

Supervision Received and Exercised

Position works under direct supervision from the Senior Manager, Marketing. 

Minimum Education and Experience Requirements

•Bachelor’s degree in communications, marketing, public relations or a related field.

•3 years of experience in marketing, community engagement, or a related field.

•Non-profit experience is a plus.

•Familiarity with the following software/tools: Google Workspace, Mailchimp, Salesforce.com, Canva, Adobe Creative Suite.

Knowledge, Skills and Abilities Requirements

•Excellent writing, organization, prioritization, and decision-making skills.

•Strong communication and interpersonal skills to connect with diverse co-workers and community members.

•A creative mindset for developing innovative and impactful community engagement initiatives.

•Ability to manage multiple projects, priorities, and deadlines simultaneously.

•Flexibility to work in various global time zones as needed.

•Genuine Passion for Community engagement and collaboration.

NOTE: This role requires a versatile professional who can effectively navigate the intersection of community engagement, communications, and marketing to drive positive outcomes for both the organization and its community.

Internal and External Contacts

Internal contacts include working collaboratively with PIR managers and staff. This position will have contact and interaction with the CEO and members of Executive Management. External contacts include, but are not limited to, vendors, and customers.

Physical Requirements 

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

●While performing the duties of this job, the employee is regularly required to talk and hear.

●Ability to access information using a computer for up to 4 hours at a time.

●Requires sitting or standing at a desk for extended periods of time.

●Requires mobility within the office.

Work Environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

Reasonable Accommodation. PIR will provide reasonable accommodation to the known physical or mental limitations of a qualified individual with a disability, unless doing so poses an undue hardship on the operation of the business.

Equal Employment Opportunity, OSHA, and Harassment

Public Interest Registry (PIR) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identification or genetics. In addition to federal law requirements, PIR complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfers, leaves of absence, compensation, and training.

PIR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of PIR’s employees to perform their job duties may result in discipline up to and including discharge.

PIR provides a workplace free from recognized hazards and complies with standards, rules and regulations issued under the OSH Act.