JOB DESCRIPTION:

Full Time Bi-lingual IPP Case manager reports to the IPP case management supervisor. This individual works directly with the participants court stipulated for treatment services with oversight from the Adult Probation and Parole departments. The primary responsibilities are to ensure that services are provided to participants and documented according DAP, CBH, Forensic Services and PHMC requirements. This individual will provide support to the participants while working with all levels of management within the treatment program, Forensic Services, and recovery community.

Responsibilities:

• Establish and maintain variable service productivity targets depending on the needs of the program.
• Provide case management services to chemically dependent/co-occurring individuals with a caseload of active 25 participants. Primary case load will consist of a mix of bi-lingual Spanish speaking individuals.
• Documentation of service provision within 24 hours of service completion
• Active participation in in team meetings, scheduled case conferencing, trainings as assigned.
• Collaboration with identified court personnel, probation/parole, D&A treatment providers and other assigned agencies as identified.
• Assist individuals to link to recovery support services including Pro-ACT recovery center, Access to Recovery, faith-based institutions, mental health services and other identified community supports
• Ensure weekly work schedules are updated with detailed activities utilizing the programs outlook feature.
• Maintain participant records in accordance with agency fee for service standards, managed care, and licensing requirements
• Prioritize assisting participants to enroll in Drug and Alcohol treatment, physical health services, DPA, vocational services, and educational services.
• Identify, coordinate and link community resources to participant to promote accessibility to recovery-oriented community services
• Coordinate and communicate with other programs within and outside the agency to foster a collaborative team approach.
• Average of 95% work week in the community for participant appointments and provider meetings.
• Consideration for flexible work schedules available if needed to provide participant services during non-traditional hours. Based on participant and departmental needs.

SKILLS:

• Valid driver license required
• Good customer service skills
• Ability to work remotely in the community accessing public transportation
• Good time management skills
• Excellent oral/written communications skills with the ability to type
• Good analytical and problem-solving skills
• Must be able to speak fluently in Spanish

EXPERIENCE:

• Experience in direct case management services with the chemically dependent criminal justice population a plus. Experience in fee for service delivery a plus.

EDUCATION:

• Minimum an Associates’ degree in social services, sociology, psychology, criminal justice or social work and 2 years’ experience in public and private human services with 1 year in direct participant contact in addiction recovery, mental health and behavioral health setting.
• Bachelor’s degree preferred with major course work in sociology, social work, psychology, anthropology, political science, history, criminal justice, counseling or education and at least one (1) year of direct participant contact in addiction recovery, mental health and behavioral health setting.

Experience

• Experience in fee for service delivery a plus.
• Experience in direct case management services with the chemically dependent criminal justice population a plus.

Education

• Associates or better in Criminal Justice or related field
• Associates or better in Sociology or related field
• Associate or better in Social Service or related field
• Associates or better in Psychology or related field

Skills

• Active Listening
• Effective Communication
• Verbal Communication
• Analytical

• Attention to Detail