Job Summary

Ptosh Hotels are seeking an experienced, motivated individual to join our hotel company as a Hospitality Manager. As part of our team, you coordinate hospitality services across our several properties, ensuring that each customer is offered the absolute highest quality service in every regard. You coordinate services for large events in our event spaces, maintain standards for housekeeping and food service staff, and ensure that all departments are adequately staffed and scheduled to provide service at all times. This is a fast-paced, senior-level position, and our ideal candidate has at least 10 years of experience in hospitality, including 5 years in a leadership or supervisory role.

Responsibilities

• Coordinate on-site services for large events, liaising with vendors and partners as necessary
• Oversee hiring, staffing, and scheduling to ensure ample hospitality coverage at all times
• Resolve customer complaints and issues
• Reorder equipment and inventory as necessary

Requirements and Qualifications:

• 10 years of experience in hospitality, including 5 years of experience in a supervisory or management role
• Bachelor's degree in hospitality management or closely related field
• Experience coordinating large, multifaceted events
• Experience negotiating with vendors
• Superb communication and organizational skills