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PS
Hillsboro, OR | Full Time
$49k-63k (estimate)
1 Month Ago
Client Support Representative - Portland
PS Hillsboro, OR
$49k-63k (estimate)
Full Time | Business Services 1 Month Ago
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PS is Hiring a Client Support Representative - Portland Near Hillsboro, OR

Due to our firm's adaptability, resiliency, and creativity, we maximized the relationships we have previously built in the telecommunications industry and have built several new partnerships with nationally recognized Fortune 500 companies. In response to our business's continued growth, we are looking for a Client Support Representative to serve this new partnership. The Client Support Representative will assist and oversee an existing customer and new customer base that our clientele provides us through a lead-generated database.

Client Support Representative Responsibilities:

  • Collaborate with management staff to stay updated on new client products, services, sales promotions, and policies 
  • Interact with clients in a friendly and professional manner while actively listening to their concerns and resolving issues promptly
  • Provide targeted service and product solutions during one-on-one meetings with customers and clients 
  • Handle confidential customer information with sensitivity and discretion according to the client's compliance and privacy policies
  • Suggest areas of improvement to management staff to increase consumer and client satisfaction
  • Represent our organization and clients in a professional business manner at all times

Client Support Representative Qualifications:

  • 1-2 years of experience in a client or customer-facing position
  • Must be able to follow directions and excel in a team-oriented environment
  • Technologically-savvy and able to quickly learn new software programs and adjust to software updates
  • Superior organizational, time management, and prioritization skills
  • Excellent communication skills with a high emotional intelligence
  • Value transparency, honesty, and will always do the right thing even when no one is watching

***Comprehensive training and mentorship is provided for all junior positions in our organization***

#LI-Onsite

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$49k-63k (estimate)

POST DATE

05/16/2024

EXPIRATION DATE

05/17/2024

WEBSITE

psands.com

HEADQUARTERS

YONKERS, NY

SIZE

50 - 100

FOUNDED

1962

CEO

JAMIE MCDONALD

REVENUE

<$5M

INDUSTRY

Business Services

Related Companies
About PS

PS&S is an award-winning one-stop shop of architecture and engineering excellence. The depth and breadth of our expertise has helped PS&S grow into a firm of more than 275 professionals offering multi-disciplined, full-service architecture, engineering, design, and environmental consulting services. We offer a single source for planning, design, and regulatory compliance services on diverse projects across a number of market segments -- education, energy/utilities, hospitality/entertainment, infrastructure/public improvement, real estate and science/technology. Our ability to present virtually... all engineering disciplines side by side with our architectural services allows us to respond, quickly and efficiently, to clients unique needs. Having proudly served a sophisticated client base operating in numerous industries, we know the importance of developing the most on-time, cost-effective and high-quality solutions to the most difficult client challenges. Our success is measured by the success of our clients; the success of each project is our number one priority. Headquartered in Warren, N.J., PS&S is well-positioned to meet client needs through a series of regional offices and affiliates. Besides Warren, New Jersey office locations include Cherry Hill, Wall, and Atlantic City, NJ. We also maintain regional Yonkers, NY Mineola, NY, Doylestown, PA as well as Spring, TX and Caguas, Puerto Rico. Awards New York State Society of Professional Engineers 2013 Outstanding Engineering Achievement Award Engineering News-Records 2013 list of Top 500 Design Firms and Top 100 Green Design Firms Engineering News-Records 2013 Best Project in Landscape/Urban Development NJBiz 2013 ranking as a Top Architectural Firm, Top Engineering Firm and Top Environmental Firm More
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