Job Classification:

Technology - Information Security

Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability, and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions. 

Your Team & Role  

As the Lead of Cyber Security Operations responsible for the late shift within the Prudential Cyber Security Operations Center (CSOC), you will manage a team responsible for event handling and threat analysis working to protect the Prudential Financial enterprise. You will serve as a subject matter expert with current knowledge of a wide range of cybersecurity threats, analysis, and remediation practices and will personally lead the application of this expertise to some of the immediate cybersecurity challenges faced by the company. You will partner with stakeholders across the Information Security Office and greater Global Technology team to drive improvements to the use of data, automation, and orchestration. Your observations will drive improvements to resiliency, architecture, and engineering.

In addition to your technical skills, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude, and a continuous learning focus to all that you do. 

Here is What You Can Expect on a Typical Day 

• Lead a shift of team members in coordination with other shift leaders responsible for the Global CSOC operation at the direction of the VP, Product Owner of Cybersecurity Operations.
• Analyze alerts, events, and incidents to identify, scope, contain, and remediate a full range of cybersecurity matters.
• Manage your team through large scale event handling, complex threat analysis, and urgent incident response activities.
• Leverage in-depth knowledge of logs, telemetry, and other data points to resolve complex technical issues.
• Drive knowledge management, lessons-learned, preparation, and training of the team.
• Conduct analysis across a wide range of tools and platforms used to continuously monitor the full enterprise technology environment (including network, endpoint, application, and Cloud).
• Assume incident command and communication across multiple teams during triage and containment efforts required to maintain the integrity and security of enterprise-wide systems and networks.
• Partner closely with the hunting, detection engineering, intelligence, and automation teams to drive insight, efficiency, and scale.

The Skills & Expertise You Bring 

• Bachelor of Computer Science or Engineering, Information Security, Information Technology or experience/degree in related fields.
• Ability to mentor others with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization.
• Experience with agile development methodologies and Test-Driven Development (TDD).
• Knowledge of business concepts, tools and processes that are needed for making sound decisions in the context of the company's business.
• Ability to learn new skills and knowledge on an ongoing basis through self-initiative and tackling challenges.
• Excellent problem solving, communication and collaboration skills.

Advanced Experience and/or Expertise with Several of the Following:  

• Direct background or experience with higher tiers of Cyber Security Operations, with direct exposure to Security tooling, having worked in a SOC-like environment previously.
• Documentation/process experience, in IT or Cyber Security.
• Effective oral and written communication skills demonstrated in an IT or security related area.
• Effective problem solving & analytical skills demonstrated in an IT or security related area.
• Team player that can work with businesses around the world in different time zones while being supportive of local customs.
• Demonstrated passion about the Information Security field and Cyber Defense, including commitment to training, self-study, and maintaining proficiency in the technical Cyber Security domain.
• Demonstrated prior team leadership, preferably in a SOC/IR context.
• Innovative and willing to raise unique/original ideas.
• Advanced SIEM and EDR query language knowledge and ability to drive automation and dashboards.
• Demonstrated previous systems, cloud, endpoint, network and server experience, prior administration of said tools/systems.
• Familiarity with sandboxing solutions and malicious file analysis. Prior work with malware labs/sandboxes.
• Automation/scripting experience.
• Cyber Treat Intelligence expertise.
• Deep understanding of IT Security practices/programs/tooling, with demonstrated examples of driving initiatives forward.

Preferred Qualifications:

• IT Security certification beyond intro level certifications, (e.g., GCFA, GCIA, GNFA, GCTI, GREM, GCIH, GCFA, GPEN, OSCP, etc
• Cloud (AWS, Azure, GCP, etc.) Certs
• Other Security Certifications beyond intro level
• Scripting background (Python, Perl, bash, etc.)

Applied Experience with Multiple of the Following:

• Cyber Security Operations Analysis and Management
• Digital Forensics 
• Cyber Incident Response 
• Threat Hunting and Adversary Emulation 
• DFIR Automation and Engineering 
• Cyber Threat Intelligence 

You’ll Love Working Here Because You Can 

Join a team and culture where your voice matters; where every day, your work transforms our experiences to make lives better. As you put your skills to use, we’ll help you make an even bigger impact with learning experiences that can grow your technical AND leadership capabilities. You’ll be surprised by what this rock-solid organization has in store for you. 

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $120,300.00 to $179,000.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.