Job Summary. The Service Desk Coordinator provides Level 1 and select Level 2 IT support, serving as a primary point of contact for end users. This role focuses on troubleshooting hardware, software, and Microsoft‑based systems while delivering excellent customer service in a fast‑paced support environment. What You’ll Do. Respond to and resolve service desk tickets via phone, email, and remote support. Troubleshoot hardware, Windows OS, Microsof...
Job Summary. The Service Desk Coordinator provides Level 1 and select Level 2 IT support, serving as a primary point of contact for end users. This role focuses on troubleshooting hardware, software, and Microsoft‑based systems while delivering excellent customer service in a fast‑paced support environment. What You’ll Do. Respond to and resolve service desk tickets via phone, email, and remote support. Troubleshoot hardware, Windows OS, Microsof...
