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Join CSG Inc, an energetic and growing full-service IT service provider, which provides IT management, sales, services, and support to both commercial and residential customers in the Greater Chicagoland Area and beyond. With clients in verticals such as Healthcare, Finance, Banking, Jewelry, and Food and Beverage, CSG Inc is strategically positioned to provide its customers IT-as-a-Service to facilitate thier continued operation and growth.
Job Summary:
The IT Specialist will report to the CEO of CSG Inc and will be responsible for providing IT consulting & support, service and vendor management via phone, email/chat, and onsite visits, as needed. The specialist will be responsible for interacting with business leaders, IT vendors, and service providers to troubleshoot, identify, research, present/demonstrate solutions, and resolve technical problems utilizing industry standard best practices, support tools, and documentation to ensure timely resolution. Additional responsibilities will include hardware & software lifecycle changes, computer hardware repair and diagnostics, on-boardings/off-boardings, end user training, and consulting with, and providing reports and relevant feedback to, management.
Essential Duties & Responsibilities:
Requirements:
Minimum Required Education & Experience
Preferred, but not required:
Knowledge, Skills & Abilities:
Responsibilities of this role require that the incumbent work from home. Within a remote working environment, it is expected that the employee is readily accessible throughout the business day, responding quickly to email, chat, phone, and other communications.
CSG Inc is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, ethnicity, national origin, age, sexual orientation, ancestry, marital or parental status, disabled, military or veteran status, or any other basis or reason prohibited by any applicable law. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.
Full Time
$79k-98k (estimate)
05/11/2023
07/07/2024
The job skills required for IT Specialist include Troubleshooting, Problem Solving, Networking, IT Support, Help Desk, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Specialist positions, which can be used as a reference in future career path planning. As an IT Specialist, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Specialist. You can explore the career advancement for an IT Specialist below and select your interested title to get hiring information.
If you are interested in becoming an IT Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Specialist job description and responsibilities
IT Specialists can also do roles of software engineers, software developers, database administrators, system analysts, computer security technicians, and network analysts, among others.
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IT Specialists offer a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
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IT Specialists typically understand how computer hardware and software work together and understand advanced troubleshooting methods.
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An IT specialist generally provide their services for companies regarding software, hardware, and databases.
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An IT Specialist also offer support over the phone or through remote system support software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Specialist jobs
Obtain Entry-Level Work (Timelines Vary).
02/14/2022: Omaha, NE
Pursue Vendor-Specific Certifications (Timelines Vary).
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Earn a Master’s Degree (Optional, Two Years).
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Accurately diagnose problems and deliver solutions, either through knowledge or research.
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Consider Earning a Master’s Degree.
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Step 3: View the best colleges and universities for IT Specialist.