Description

* *This is a hybrid position that requires on-site presence at a ministry located in Portland, OR and may require associated travel within the Providence Footprint **

Providence is seeking a Clinical Informatics Specialist who will:

• Serve as a professional role model in promoting the understanding, integration, and application of information technology in healthcare settings.

• Act as a liaison between clinical care and information technology, supporting all care givers throughout the care continuum in the implementation, learning, use, adoption and optimization of clinical technologies.

• Support the analysis, design, implementation, evaluation, optimization and maintenance of clinical information applications and projects within the assigned ministry/area.

• Require team participation skills delivered in a complex, highly stressful environment, skilled use of clinical information sciences, and fundamentals of project and change management.

• With licensure in a clinical discipline (e.g., nursing, respiratory therapy, etc.) bring required comprehensive understanding of clinical process and practice standards, patient flow and operational processes.

In this position you will:

• Demonstrates competencies in line with the core values that are the foundation of all activities performed by caregivers in order to achieve the Mission of the PSJH System.

Education/Coaching:

• Ensures that workflow and training knowledge delivered is consistent with and accurately reflects current national informatics and adult learning standards.

• Communicates technology changes, upgrades, and downtimes to clinical customers.

Problem-Solving:

• Conducts workflow analysis to improve efficient, reliable use of the clinical information systems.

• Develops and maintains established standard of work and system design.

Customer Service:

• Responds and assists customers immediately upon request and follows up on previous interactions to ensure issue resolution, escalation or issue closure with as appropriate considering the dynamic nature of information systems and system priorities.

• Able to effectively communicate to clinical customers and is perceived as approachable and reliable.

Teamwork:

• Demonstrates effective interactions and positive interpersonal skills in dealing with others in order to maximize productivity and positive employee relations.

• Actively and efficiently engages with key leaders, teams and subject matter experts to collaborate on and influence the design and development of projects, curriculum and workflows, and the integration of technology into patient care processes.

Clinical Support:

• Promotes highest attainable quality in the full life cycle of Clinical Information Systems.

Professional Development:

• Enhances professional growth and development through participation in educational programs, current evidence, projects, meetings and workshops.

• Frequently updates knowledge regarding health care and informatics trends, adult learning methodology, and issues and actively seeks opportunities to apply this knowledge to practice.

Working Conditions:

• Frequent travel among regional facilities (up to 50%) and occasional travel among PSJH entities (10%-40%) is required.

• Employee may be required to work on-call, after hours and variable shifts and weekends to meet client needs.

• Reliable transportation throughout the region is required.

Job Specific Knowledge, Skills and Abilities:

• Ability to develop and deliver effective presentations; live, via online or virtual mediums.

• Ability to effectively build relationships with customers, executive management, and other stakeholders through positive interaction and problem identification and resolution.

• Broad knowledge and understanding of the trends and changes taking place in health care.

• Ability to prioritize responsibilities and to organize workload to ensure that timeframes are met and the work is successfully completed within deadlines.

• Working knowledge of desktop software applications (e.g., MS Outlook, Word, Excel, Access, Internet, Email).

• Ability to work in a fast pace complex working environment.

• The CIS with licensure in nursing brings required comprehensive understanding of clinical process and practice standards, patient flow and operational processes.

Required qualifications:

• Bachelor's Degree in Clinical discipline, Information Technology/Informatics, Business, Education, Management, Communications, or related field. Or equivalent education/experience

• 2 years in a position that has the same or similar primary duties working with a clinical information system within a healthcare setting.

• Experience with EHR systems.

• Experience with benefits and challenges of adult learning.

Preferred qualifications:

• Informatics certifications or credentialing (may be equivalent for up to 2 years of experience for this position at the hiring manger’s discretion) upon hire.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

Requsition ID: 247373
Company: Providence Jobs
Job Category: Clinical Informatics
Job Function: Clinical Support
Job Schedule: Full time
Job Shift: Day
Career Track: Business Professional
Department: 4011 SS IS CI SYS OPS
Address: OR Portland 4400 NE Halsey St
Work Location: Providence Office Park Portland Bldg 1-Portland
Pay Range: $36.37 - $58.72
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.