The Customer Support Administrator provides administrative assistance to the support team, ensuring customer inquiries, tickets, and documentation are handled accurately and promptly. Key Responsibilities. Manage customer records, support tickets, and documentation. Assist with customer onboarding, account updates, and service coordination. Prepare support reports and performance summaries. Communicate with clients to ensure timely follow-up. Coo...
The Customer Support Administrator provides administrative assistance to the support team, ensuring customer inquiries, tickets, and documentation are handled accurately and promptly. Key Responsibilities. Manage customer records, support tickets, and documentation. Assist with customer onboarding, account updates, and service coordination. Prepare support reports and performance summaries. Communicate with clients to ensure timely follow-up. Coo...
The Customer Support Administrator provides administrative assistance to the support team, ensuring customer inquiries, tickets, and documentation are handled accurately and promptly. Key Responsibilities. Manage customer records, support tickets, and documentation. Assist with customer onboarding, account updates, and service coordination. Prepare support reports and performance summaries. Communicate with clients to ensure timely follow-up. Coo...
The Customer Support Administrator provides administrative assistance to the support team, ensuring customer inquiries, tickets, and documentation are handled accurately and promptly. Key Responsibilities. Manage customer records, support tickets, and documentation. Assist with customer onboarding, account updates, and service coordination. Prepare support reports and performance summaries. Communicate with clients to ensure timely follow-up. Coo...