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Benefits
Medical, dental, life insurance, 401k, STD/LTD and EAP services.
PTO package that earns up to 4 weeks of vacation during your first year.
Company-matched student loan repayment
Educational and Licensing Requirements:
High school Diploma or GED
Certified Peer Support Worker, Family Peer, Wraparound or Equivalent.
Accepted certifications, CFPSW, CPSW, and CWF or Equivalent
Current experience as a peer and willingness to acquire certification in accordance with all applicable laws and regulations.
Overview Role of a Peer Support Specialist:
Working from home maintaining HIPAA compliance and focus requiring distraction-free private office space
Speak with callers over the phone connecting with people
Building rapport and client engagement
Provide available resources or information needed
Remaining calm and professional while multi-tasking while supporting callers
Protocall Services is a national leader in crisis intervention providing effective solutions and resources 24 hours a day, 7 days a week. They have received national recognition for outstanding workplace culture and have been awarded the Top Workplaces designation for 2020 and 2022. This role will include working holidays and weekends as people are in need of peer support 365 days a year. The primary work schedule for peer support is 3:30PM to 11:30PM Mountain Time (MT).
Working with Protocall Services you will engage with the New Mexico Crisis and Access Line (NMCAL) connecting with dynamic, diverse people seeking support with a variety of experiences. You will build empowering peer relationships with individuals who are in search of someone who will listen. You will work with and grow a connection with people as someone who has walked a similar path. You will offer hope, as well as recovery and support services, while sharing your lived experience with each person who reaches out to the New Mexico Peer-to-Peer Warmline.
Our Peer Support Specialists work closely with one another as the Warmline is a unique, structured environment; taking part in ongoing meetings, training and team building activities. You will also handle confidential information professionally and a continued commitment to your own recovery is essential for this role. If you are seeking an opportunity to shine and demonstrate the power of hope and the possibility of change, then we are interested in getting to know you!
* ProtoCall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different.*
Other
Ancillary Healthcare
$35k-45k (estimate)
07/08/2023
05/23/2024
protocallservices.com
PORTLAND, OR
100 - 200
1992
Private
PHIL EVANS
$10M - $50M
Ancillary Healthcare
ProtoCall is an online platform that offers clinical partnership and healthcare solutions to individuals and businesses.
The job skills required for Peer Support Specialist include Support Services, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Peer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Peer Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Peer Support Specialist positions, which can be used as a reference in future career path planning. As a Peer Support Specialist, it can be promoted into senior positions as a Job Developer that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Peer Support Specialist. You can explore the career advancement for a Peer Support Specialist below and select your interested title to get hiring information.