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Responsible for performing a broad variety of financial services such as opening and closing accounts, renewing time deposit accounts, and assisting clients with account inquiries, maintenance, and problem resolution. Also (in collaboration with the Teller Supervisor) responsible for developing, training, and motivating lobby employees so they can assist customers and effectively cross sell bank products and services. Has basic knowledge of simple deposit and loan products and services. Identifies sales and referral opportunities and strives to meet related goals.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
1. Assumes responsibility for the effective and professional performance of financial service functions.
2. Assumes responsibility for establishing and maintaining effective, professional business relations with clients.
3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
4. Assumes responsibility for related duties as required or assigned.
PERFORMANCE MEASUREMENTS
1. Financial service functions are efficiently, effectively, and accurately performed in accordance with established policies, standards, and security procedures.
2. Good business relations exist with clients. Client problems and questions are courteously and promptly resolved.
3. Good working relationships and coordination exist with area personnel and with management. Appropriate assistance is provided to area staff as needed. Supervisors are appropriately informed of area activities.
4. Required reports and records are accurate, complete, and timely.
5. Consistently strives to develop new client relationships as well as strengthen existing client relationships by identifying opportunities to sell Bank products and services and meet sales production goals.
6. The Bank’s professional reputation is maintained and conveyed.
QUALIFICATIONS
Education/Certification: High school graduate or equivalent.
Required Knowledge:Good understanding of financial services and products provided.
Experience Required:
GeneralCustomer Service experience required.
Personal Banker experience preferred.
Previous banking experience preferred
Skills/Abilities:
Excellent communication and public relations skills.
Professional appearance and attitude.
Ability to operate related computer applications and business equipment including
10-key and telephone.
Solid math and bookkeeping abilities.
Full Time
Banking
$150k-186k (estimate)
04/29/2024
05/08/2024
prosperitybankusa.com
LUBBOCK, TX
3,000 - 7,500
1983
DAVID ZALMAN
$1B - $3B
Banking
At Prosperity Bank, we believe in a community banking philosophy where personal relationships and great experiences go hand-in-hand. We provide convenient technology options that our customers expect all backed by the highest level of security. At every touch point, youll find knowledgeable associates ready to serve our customers with accuracy and a smile time and time again. Prosperity provides personal banking services and investments to consumers and small to medium sized businesses throughout Texas and Oklahoma. Founded in 1983, Prosperity ranks among the top 100 U.S. banks in assets.