Position overview: Looking for an experienced Telecommunication Analyst to continue our

support for our business partners and people in our care. This individual will be assisting with

supporting and installing telephones, cellphones and other video conferencing solutions.

Required Skills & Years of Experience: 2 – 5 Years

 Video Conferencing infrastructure and endpoints management

 Unified Communications Systems (Webex, PBX, ACD, etc)

 Mobile device support and Management

 Networking Concepts (CUBE, SBC, SIP, H323, VoIP, etc)

Preferred vendor Experience:

 Cisco

 Mitel

 Zoom

 AirWatch

 Apple Business Management

 Microsoft

Required soft skills:

 Ability to work independently but in a team environment-

 Able to meet deadlines

 Punctual

 Ability to multi-task and balance their work day

 Ability to troubleshoot complex problems and determine a solution

Job Type: Full-time

Pay: $30.00 - $32.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Madison, WI 53703 (Preferred)

Ability to Relocate:

• Madison, WI 53703: Relocate before starting work (Preferred)

Work Location: In person