Job Summary 

As the Client Advertising Manager, you’ll oversee the work and quality control of the client advertising team. This includes personal involvement and team management of tasks in a variety of platforms including Google ads (PPC), Bing ads (PPC), Facebook ads, YouTube ads, and more. The Client Advertising Manager responsibilities will vary based on client and team needs. The Client Advertising Manager is a proactive, self-starter, with an eye for project organization and process efficiency as well as maintaining team accountability and morale. The Client Advertising Manager position reports directly to the Director of Advertising. 

Essential Duties and Responsibilities: 

• Collaborate with the Director of Client Success on strategies for revenue growth and retention
• Maintain a high level of team client retention 
• Identify, track, and encourage team upsell opportunities 
• Hold team members accountable to team goals, client growth, and retention 
• Communicate regularly with team members to maintain morale, comradery, training, and honest work time. 
• Ensure proper training and onboarding of new strategists 
• Develop and maintain concise process efficiencies and training materials 
• Communicate with clients as needed via email, phone, and video conferencing 
• Ensure client budgets are spent on a monthly basis 
• Develop and manage a detailed project schedule and work, plan and put together monthly reports on results and progress of the team. 
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress 
• Stay up to date on industry best practices, techniques, and standards and educate the team. 
• Measure project performance to identify areas for improvement
• Maintain a positive attitude and bring value to our company culture 
• Regular and dependable attendance 
• Other duties as assigned by manager 

Key Skills, Knowledge, and Qualifications: 

• Strong work ethic and team player 
• Positive Attitude 
• Ability to manage time effectively 
• Ability to maintain and organize complex project schedules 
• Self-motivated, self-starter, self-learner 
• Minimum 5 years of digital advertising management experience 
• Subject matter expert of all digital advertising channels (including social media, PPC, LSA, Display, and Youtube) 
• Effective communication skills with multiple departments involved in the client’s marketing campaign 
• Identify internal process improvements for ads management, and collaborate with Director on findings and implementation 
• Self-motivated, self-starter with the ability to figure things out & research solutions to problems on your own 
• Excellent verbal and written communication to team members, clients, and supervisor 
• Computer skills (excel/google sheets a plus) 

Physical/Mental Requirements for the Job: 

• Prolonged periods of sitting 
• May be requested to work overtime and weekends if deemed necessary 
• Must be able to lift at least 20 pounds 
• Certain management positions might be required to occasional travel