The Terrace Apartments is looking for an experienced Leasing Agent at our large, upscale, apartment community located in Orange, CA.

The development consists of 442 units with upgraded finishes. The community is within drivable distance to many popular restaurants, bars, and entertainment venues.

Responsibilities include answering incoming phone calls, scheduling property tours with prospective residents, and following up with those prospects. Good communication skills, marketing experience, excellent customer service skills, and computer skills are required. Working knowledge of Yardi is a big plus. Other responsibilities include, but are not limited to:

• Leasing consultants
• Encouraging and meeting leasing and occupancy goals
• Answer all incoming phone calls professionally and convert prospective residents from phone traffic into physical traffic.
• Send thank you notes/emails to all prospects and follow up with phone calls until they have leased elsewhere.
• Walk move-ins at least two days prior to move-in and note any service requests.
• Accept rental applications and complete credit verifications for Property Manager’s final approval according to policy. Take security deposits immediately upon leasing the unit.
• Acquire extensive knowledge of the property, the neighborhood, local schools, etc., to assist in leasing.
• Walk available units and models daily to ensure a perfect product. Open blinds, turn on lights, air conditioning or heat, and freshen. Inform maintenance supervisor of any needs or concerns in unit.
• Walk the property and report any liability problems noticed immediately.
• Maintain complete lease files. Prepare all lease documents for move-ins prior to move-in according to policy. Keep sufficient supply of leasing materials available.
• Prepare all traffic reports, guest cards, etc., as required by management. Record all traffic, leases, move-ins, move-outs and renewals on the required forms or in the system.
• Acquire extensive knowledge of our Rental Application, Rental Agreement (Lease), Rules and Regulations, etc., to discuss in detail with the new resident.
• Prepare Weekly and Monthly Market Surveys on a timely basis as required by the corporate office and use this knowledge to help maintain a competitive occupancy and rental rate.
• Perform any and all duties called upon by supervisors to ensure that the property operates in an efficient and economic manner.
• Represent property and The Terrace Apartments professionally through dress and behavior.

The Terrace Apartments offers upward mobility, and a robust benefits program which includes paid time off, comprehensive medical, dental, vision, life insurance plans, and 401(k) with company match.

Work Schedule & Training

Schedule: The successful candidate will be scheduled to work from Friday through Tuesday. Please note that your days off will fall on Wednesday and Thursday. This schedule allows us to ensure coverage and support for our team and clients during crucial business periods.

Training Period: Upon commencement of your employment, you will be required to undergo training tailored to equip you with the necessary skills and knowledge for your role. It is important to note that the training schedule may vary from the aforementioned work schedule for the initial few weeks.

Job Type: Full-time

Pay: $17.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift
• Every weekend
• Monday to Friday

Ability to Relocate:

• Orange, CA 92868: Relocate before starting work (Required)

Work Location: In person