Property Management Operations Manager at Property Advisors Management

Position Overview:

Property Advisors Management is seeking a dynamic and versatile professional to join our team as a Property Management Operations Manager. In this unique role, you will be responsible for seamlessly blending account management expertise with the operational oversight required for managing community associations, all under the umbrella of Property Advisors Management.

Key Responsibilities:

• Client Relationship Management:
• Cultivate and maintain strong relationships with community association clients.
• Serve as the primary point of contact for client inquiries, concerns, and strategic discussions.
• Conduct regular meetings with clients to assess their needs, provide updates, and ensure satisfaction.
• Financial and Operational Oversight:
• Oversee an Administrative Assistant and ensure efficient workflow within the team.
• Perform and review Accounts Receivable (A/R) and Accounts Payable (A/P) functions.
• Process check payments and manage financial transactions.
• Send out owner statements, delinquency notices, and post HOA notices.
• Onboard new customers and ensure a smooth transition into our community management services.
• Communication and Collaboration:
• Collaborate with internal teams at Property Advisors Management, such as Community Association Managers (CAMs), to work through projects and address issues.
• Train external and internal customers on Caliber system use and Frontsteps administration.
• Communicate effectively with CAM teams on budgets, legal HOA issues, audits, and reserve/special assessment management.
• Vendor and Contract Management:
• Collaborate with vendors to secure competitive bids for services and projects.
• Negotiate and manage contracts, ensuring compliance and quality of service.
• Evaluate vendor performance and make recommendations for improvement.

Qualifications:

• Bachelor's degree in Business Administration, Real Estate Management, or a related field preferred. Associate's degree required.
• Proven experience in account management, preferably in the community association or property management industry.
• Strong financial acumen, with the ability to analyze budgets and financial reports.
• Excellent interpersonal and communication skills, both written and verbal.
• Knowledge of community association regulations, governance structures, and industry best practices.
• The ability to obtain a CAM license within 90 days is required.
• Proficient in Microsoft Office suite and property management software.

Personal Attributes:

• Leadership and team collaboration skills.
• Problem-solving and decision-making abilities.
• Detail-oriented and organized.
• Ability to manage multiple priorities and deadlines.
• Professionalism and a commitment to client satisfaction.

If you are a proactive individual with a passion for both account management and community association dynamics, and you are excited to contribute to the success of our community associations while overseeing various administrative functions, we invite you to apply for this rewarding opportunity at Property Advisors Management.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Jacksonville, FL 32258: Relocate before starting work (Required)

Work Location: In person